PMO Intern - Hybrid: Sales & Ops Growth

American Family Insurance; Madison (WI); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Housing bonus potential

Hybrid work model

Job summary

American Family Insurance is offering a PMO Department intern position in Madison, WI for a 10 to 14 week summer program that starts in mid to late May and ends in August. You will support Sales Performance, Insights & Operations with planning, coordination and process improvements while gaining exposure to core business operations and strategic priorities.

You will work on meetings, agendas, decisions, and cross-functional collaboration, with opportunities for networking and coaching.

Qualifications

• Must be pursuing a Bachelors, Masters, or PhD.
• Major/program must align with internship role.
• Strong organizational and project coordination skills.
• Ability to manage multiple priorities and meet deadlines.
• Effective written and verbal communication skills.
• Collaboration and relationship-building across teams.
• Problem-solving and critical thinking mindset.
• Attention to detail and follow-through.
• Ability to facilitate meetings, document decisions, and track action items.
• Interest in sales, customer experience, operations, and business strategy.
• Proficiency with Microsoft 365 tools (Outlook, Teams, PowerPoint, Excel, Word, Copilot).
• Adaptability and willingness to learn in a fast-paced environment.

Responsibilities

• Develop an understanding of our business, corporate culture and structure to support your work.
• Contribute creative ideas and strategic approaches in response to changing situations.
• Support project managers with planning, coordination, and execution of key business initiatives.
• Track project milestones, action items, risks, and dependencies to help keep projects on schedule.
• Coordinate meetings, prepare agendas, document decisions, and follow up on action items.
• Collaborate with cross-functional teams to gather information and support project deliverables.
• Assist with process improvement efforts and the implementation of operational best practices.
• Prepare project status updates, presentations, and communications for stakeholders.
• Contribute to initiatives focused on sales, service, operational effectiveness, and business growth.

Skills

Project coordination

Time management

Written communication

Verbal communication

Cross-functional

Problem solving

Attention to detail

Meeting facilitation

Sales understanding

Microsoft 365

Education

Pursuing Bachelor's/Master's/PhD

Tools

Microsoft 365

Job description

American Family Insurance is offering a PMO Department intern position in Madison, WI for a 10 to 14 week summer program that starts in mid to late May and ends in August. You will support Sales Performance, Insights & Operations with planning, coordination and process improvements while gaining exposure to core business operations and strategic priorities.

You will work on meetings, agendas, decisions, and cross-functional collaboration, with opportunities for networking and coaching.