PMO Director – Digital & AI Portfolio Governance

PEMCO; Tallahassee (FL); On-site; USD 142,000 - 237,000; Full time

Benefits offered by this job

401(k) match

PTO & holidays

Education assistance

Scholarship program

Flexible Spending Accounts

Discretionary bonuses

Job summary

PEMCO seeks a seasoned PMO leader to direct the PMO within Digital, AI & Technology, overseeing portfolio health, governance, and delivery standards. You will drive intake, prioritization, and executive-ready reporting while aligning with PEMCO’s strategic risk appetite.

This role partners with product managers and business leaders across the enterprise. The ideal candidate brings 8+ years in PMO leadership, strong Agile experience, and a track record of delivering complex programs in a

Qualifications

• 8+ years of experience in project management, program management, portfolio management, PMO leadership, technology delivery, business operations or related roles
• 5+ years of experience leading, managing, coaching or formally supervising project, program, portfolio or delivery professionals
• Experience with quarterly planning, product-led demand shaping, business charters, product briefs, resource/capacity alignment, portfolio tradeoff discussions and delivery governance is preferred
• Experience in Insurance industry preferred
• Working knowledge of Agile project methodologies is required
• PMO-related certifications preferred
• MS Office proficiency and advanced project management tools are required

Responsibilities

• Lead the PMO team and provide day-to-day direction, coaching, support and performance guidance for Project Managers and Program Managers
• Manage the enterprise project portfolio, including intake, portfolio health, prioritization visibility, delivery status, risks, issues, dependencies, capacity considerations and executive-ready reporting
• Maintain and continuously improve PMO governance routines, delivery standards, templates, tools, reporting practices and decision forums
• Partner with Data, AI & Digital Product Managers to ensure product briefs, business charters, roadmaps, quarterly planning inputs and prioritization recommendations are clear for PMO intake
• Support Quarterly Increment Planning (QIP) and related portfolio planning routines by coordinating intake readiness, delivery feasibility, capacity inputs, dependency visibility
• Assign approved work to the appropriate delivery role based on scope, complexity, dependencies, business impact, risk, capacity and priority
• Oversee enterprise portfolio reporting and ensure PMO systems of record are maintained with accurate information
• Partner with business and technology leaders to support resource and capacity alignment across approved projects, programs and portfolio priorities
• Identify and report portfolio-level risks, issues, dependencies, decisions and tradeoffs; elevate with options and recommendations
• Promote consistent project and program delivery practices across the PMO, including schedule, scope, risk and readiness planning
• Provide direct leadership and support for escalated project or program delivery issues
• Partner with finance, procurement, vendor management and business leaders to support budget visibility and vendor oversight
• Collaborate with architecture, security, risk, legal, compliance, data governance and change management for delivery readiness
• Develop PMO metrics and insights on demand, throughput, capacity, value realization
• Lead PMO process improvements to increase transparency and predictability

Skills

PMO leadership

Portfolio management

Agile practices

Stakeholder management

Data-driven decision making

Education

Bachelor's degree or equivalent

Tools

MS Project

Smartsheet

Excel

PowerPoint

Word

Outlook

Job description

PEMCO seeks a seasoned PMO leader to direct the PMO within Digital, AI & Technology, overseeing portfolio health, governance, and delivery standards. You will drive intake, prioritization, and executive-ready reporting while aligning with PEMCO’s strategic risk appetite.

This role partners with product managers and business leaders across the enterprise. The ideal candidate brings 8+ years in PMO leadership, strong Agile experience, and a track record of delivering complex programs in a