Student Office & Classroom Support Assistant

Utah; Salt Lake City (UT); On-site; USD 16,531 - 22,041; Part time

Job summary

The University of Utah’s David Eccles School of Business Professional and Online MBA Programs are seeking a dependable, part-time Office & Classroom Support Assistant to support daily program operations, events, and evening MBA courses.

This year-round position offers a current University of Utah student the opportunity to gain hands-on experience in office administration, event support, and classroom technology within a fast-paced, customer-focused academic environment.

Qualifications

• Must be a current University of Utah student.
• High school diploma or equivalent required.
• A passion for hospitality and events, with a commitment to delivering exceptional customer service to students, faculty and staff.
• Detail-oriented, efficient, self-reliant, and a team player in a fast-paced environment.
• Ability to work effectively under pressure and independently with minimal supervision.
• Professional phone etiquette and excellent written and verbal communication skills.
• Professional attire is required.
• Ability to lift, carry, and move up to 20 lbs. and stand for extended periods.

Responsibilities

• Provide comprehensive program support, including front desk coverage and general office duties.
• Inventory management, mail distribution, and assistance with administrative tasks and special projects.
• Support planning and execution of events for prospective students, current students, and alumni.
• Create, maintain, and organize course directories and program materials.
• Deliver hands-on classroom and technical support for evening MBA courses, including Zoom and presentation systems.
• Serve as the primary in-class point of contact for faculty and collaborate with staff on classroom needs.

Skills

Customer service

Hospitality

Event support

Communication skills

Team player

Phone etiquette

Education

High school diploma or equivalent

Current University of Utah student

Tools

Zoom

Presentation systems

Office software

Job description

Job Summary

The University of Utah’s David Eccles School of Business Professional and Online MBA Programs are seeking a dependable, service-oriented part-time Office & Classroom Support Assistant to support daily program operations, events, and evening MBA courses.

This year-round position offers a current University of Utah student the opportunity to gain hands-on experience in office administration, event support, and classroom technology within a fast-paced, customer-focused academic environment. Priority will be given to candidates who are available to work over the summer. The role works closely with program staff and faculty to ensure a seamless and professional experience for students, instructors, and guests.

This role offers students a valuable opportunity to gain professional experience in a dynamic, customer-oriented environment while supporting administrative tasks.

Responsibilities

• Provide comprehensive program support, including front desk coverage, general office duties, inventory management, mail distribution, and assistance with administrative tasks, special projects, and process testing.
• Support the planning and execution of events for prospective students, current students, and alumni by preparing materials, coordinating activities, assisting with event operations, setup and takedown, and contributing to post-event debriefs.
• Create, maintain, and organize course directories, program materials, and related documentation.
• Deliver hands-on classroom and technical support for evening MBAcourses, including setting up, monitoring, and troubleshooting classroom technology such as Zoom, microphones, projectors, and presentation systems.
• Serve as the primary in-class point of contact for faculty to ensure smooth class delivery and collaborate with program staff to address classroom and technology needs.

Minimum Qualifications

• Must be a current University of Utah student.
• High school diploma or equivalent required.
• A passion for hospitality and events, with a commitment to delivering exceptional customer service to students, faculty, and staff.
• Detail-oriented, efficient, self-reliant, and a team player who thrives in a fast-paced environment.
• Ability to work effectively under pressure and independently with minimal supervision.
• Proven ability to work well in a team setting and communicate effectively.
• Professional phone etiquette and excellent written and verbal communication skills.
• Professional attire is required.
• Ability to lift, carry, and move up to 20 lbs. and stand for extended periods in preparation for events

Preferences

• Experience in customer service, office administration, event support, or technical support. Interest in higher education, business programs, or event management.
• The ideal candidate is outgoing, with prior experience in event support or hospitality.

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page. Online reports may be submitted at https://oeo.utah.edu

**https://publicsafety.utah.edu/safetyreport/**This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.