PM & Weekend Retail Supervisor

Brook Valley Thrift Stores, Inc.; Orange Park (FL); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Community impact

Employee discount

PTO

401k

Health insurance

Job summary

Brook Valley Thrift Stores, Inc. is seeking a Shift Supervisor to lead daily store operations. You will supervise staff, open/close the store, and serve as the keyholder on duty while ensuring outstanding customer service and clean, organized merchandising.

You will train and mentor associates, address team challenges, and promote a positive work environment. Strong English communication and 2+ years of retail experience with supervisory exposure are required.

Qualifications

• Retail experience with at least 2 years is implied by the role, including supervisory duties.
• Strong written and oral communication in English.
• Ability to lead and mentor associates in a fast-paced environment.

Responsibilities

• Oversee daily store operations and supervise staff, open/close, and act as keyholder.
• Train and mentor associates; promote exceptional customer service.
• Manage cash handling, deposits, and petty cash reconciliation.
• Maintain merchandising, cleanliness, and overall store appearance.
• Foster a positive, collaborative team atmosphere and resolve concerns promptly.

Skills

Communication

Customer service

Teamwork

Education

High School Diploma / GED

Job description

If you have retail experience with at least 1 year as a supervisor, enjoy working in a fast-paced environment and have open availability, this might be the role for you!

As a Shift Supervisor, you will be a vital member of the store’s leadership team, overseeing daily operations and ensuring a positive work environment. Your responsibilities will include supervising store staff, opening/closing the store, and serving as the keyholder and supervisor on duty. You will play a key role in training and mentoring associates, demonstrating exceptional customer service, addressing team challenges, and maintaining high standards for merchandising, cleanliness, and overall store appearance.

Why City Thrift?

• Competitive pay
• Growing company with advancement opportunities
• Help the community and our planet
• Employee discount
• PTO, 401k, health insurance and much more!

Responsibilities include:

• Lend support to management for the sales floor, cashiers and select administrative functions.
• Oversee all aspects of cash management, including cash counts, deposits, cash drops, and petty cash reconciliation.
• Create a teamwork atmosphere throughout the store and ensure a positive work atmosphere where team member contributions are valued.
• Greet customers with a friendly attitude and ensure their needs are met with care and enthusiasm. Prioritize their satisfaction by making them feel valued and appreciated.
• Ensures company records are completed, organized, retained and safeguarded in accordance with company policy and applicable laws.
• Promote a positive workplace where team members feel valued and appreciated.
• Address concerns promptly, directly, fairly, and respectfully while maintaining a solutions-based focus.
• Other duties as assigned by Store Manager.

Qualifications:

• Retail Experience - at least 2 years
• At least 1 year in supervisory role
• Above average written and oral communication skills
• Must be able to communicate effectively with customers and team members in English
• Must be at least 21 years old
• Ability to pass drug and background check
• Open availability (able work am/pm shifts and shifts, and some weekends)

Physical requirements and qualifications:

• Ability to lift up to 20lbs and stand, sit, crouch and reach throughout the day (must be able to push/pull up to 100 lbs and lift up to 50 lbs when necessary)
• Constant use of hands to grasp is required

Education:

• High School Diploma, GED or equivalent work experience.