Retail Supervisor

City Thrift Memphis,TN #127 - Memphis; Memphis (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee discount

PTO

401k

Health insurance

Job summary

City Thrift Memphis is seeking a Retail Supervisor to join our leadership team in Memphis, TN. This position requires at least 2 years of supervisory retail experience and open availability. You will oversee daily operations, support staff, and manage cash processes while ensuring customer satisfaction and maintaining store standards. We offer competitive pay, employee benefits including health insurance and a 401k, along with opportunities for advancement in a growing company.

Qualifications

• Minimum of 2 years experience in a supervisory role.
• Ability to work in a fast-paced environment.
• Open availability for scheduling requirements.

Responsibilities

• Oversee daily operations and supervise store staff.
• Manage cash handling processes and maintain financial records.
• Ensure high standards of customer service and team satisfaction.

Skills

Retail Experience

Supervisory skills

Customer service

Cash management

Education

High School Diploma or GED

Job description

If you have retail experience with at least 2 years as a supervisor, enjoy working in a fast-paced environment and have open availability, this might be the role for you!

As a Retail Supervisor, you will be a vital member of the store’s leadership team, overseeing daily operations and ensuring a positive work environment. Your responsibilities will include supervising store staff, opening/closing the store, and serving as the keyholder and supervisor on duty. You will play a key role in training and mentoring associates, demonstrating exceptional customer service, addressing team challenges, and maintaining high standards for merchandising, cleanliness, and overall store appearance.

Why City Thrift?

• Competitive pay
• Growing company with advancement opportunities
• Help the community and our planet
• Employee discount
• PTO, 401k, health insurance and much more!

Responsibilities include:

• Lend support to management for the sales floor, cashiers and select administrative functions.
• Oversee all aspects of cash management, including cash counts, deposits, cash drops, and petty cash reconciliation.
• Greet customers with a friendly attitude and ensure their needs are met with care and enthusiasm. Prioritize their satisfaction by making them feel valued and appreciated. Address questions and concerns promptly and professionally.
• Ensures company records are completed, organized, retained and safeguarded in accordance with company policy and procedure and applicable laws.
• Promote a positive workplace where team members feel valued and appreciated.
• Address concerns promptly, directly, fairly, and respectfully while maintaining a solutions-based focus.
• Other duties as assigned by Store Manager.

Qualifications:

• Retail Experience
• At least 2 years in supervisory role
• Must pass drug and background check
• Open availability

Education:

• High School Diploma, GED or equivalent work experience