PM Transportation Lead & Operations Coordinator

Talentify; Omaha (NE); On-site; USD 52,000 - 68,000; Full time

Job summary

North End Teleservices is seeking an experienced Night Transportation Leadership Coordinator to oversee the PM shuttle operation, provide leadership coverage after the Transportation Manager's shift, and ensure client support, driver accountability, and vehicle readiness for the next day.

This role focuses on coordinating client communications, monitoring timekeeping, addressing delays, and guiding drivers through evening routes while maintaining safety, professionalism, and reliable service for

Qualifications

• Leadership or supervisory experience in transportation or dispatch.
• Strong communication and problem-solving skills.
• Ability to stay calm and make decisions during unexpected transportation issues.
• Proficient with email, timekeeping systems, and basic computer programs.

Responsibilities

• Respond to emails and transportation inquiries from current and future clients.
• Assist with questions regarding shuttle eligibility, scheduling, pick-up information, and transportation services.
• Communicate important transportation updates to the appropriate team members.
• Follow up on client transportation requests and ensure information is documented.

Skills

Leadership

Supervisory

Transportation

Dispatch

Customer service

Communication

Problem solving

Timekeeping

Email

Basic computer skills

Organization

Tools

Timekeeping systems

Email

Basic computer programs

Job description

North End Teleservices is seeking an experienced Night Transportation Leadership Coordinator to oversee the PM shuttle operation, provide leadership coverage after the Transportation Manager's shift, and ensure client support, driver accountability, and vehicle readiness for the next day.

This role focuses on coordinating client communications, monitoring timekeeping, addressing delays, and guiding drivers through evening routes while maintaining safety, professionalism, and reliable service for