Store Manager: Lead Teams, Boost Sales & Service

Chicken Salad Chick; Montgomery (AL); On-site; USD 45,000 - 60,000; Full time

Job summary

A popular franchise restaurant in Montgomery, Alabama, is seeking an experienced Store Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate should possess strong organizational and leadership skills, capable of managing staff and resources effectively. Responsibilities include staff recruitment, training, and performance management, as well as maintaining financial records and maximizing store profitability. A commitment to customer satisfaction and team collaboration is essential for this role.

Responsibilities

• Responsible for everyday supervision of store outlets.
• Manage resources and ensure high quality customer service.
• Recruit, train, and supervise staff to meet targets.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

Main Responsibilities of a Store Manager

• Responsible for every aspect of everyday supervision of store outlets

• Responsible for resources management

• Takes care of stock, staff, and sales management

Store Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Store Manager

• Recruiting and appraising staff

• Training and supervising staff

• Managing budgets

• Maintaining financial and statistical records

• Dealing with customer complaints and queries

• Overseeing stock and pricing control

• Maximizing profitability and productivity

• Motivating staff to meet sales targets

• Setting sales targets

• Ensuring compliance with safety and health regulations

• Preparing promotional displays and materials

• Liaising with management

• Taking care of promotional prospects, benefits, and salaries of their staff

• Providing opportunities for staff advancements

Store Manager Job Requirements

• Commercial awareness

• Confidence

• Resourcefulness

• Organizational skills

• Teamworking skills

• Verbal communication skills

• Numerical skills

• Excellent IT skills

• Enthusiasm

• Executive skills

• Problem-solving skills

• Showing initiative

• Setting a good example

Company Introduction

Chicken Salad Chick provides a delicious menu with a variety of 12 Chicken Salads, homemade sides, delicious soups, and great sandwiches. This location is one of the originals to the franchise and we are looking for a hospitality professional to help us maintain a team of excellence and superb service.