Store Manager

Workstream; Roseville (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Employee discounts

Bonus opportunities

Job summary

Chick-fil-A Roseville in the United States is seeking an experienced Store Manager to lead daily operations, ensure exceptional customer service, and optimize store performance.

You will supervise staff, manage budgets, handle inventory, and maintain a welcoming environment that reflects the brand's values. Strong leadership, communication, and analytical skills are essential for success.

Qualifications

• Experienced store manager with focus on customer service and operations.
• Ability to monitor financial performance.
• Strong leadership and staff management.
• Excellent communication with staff and customers.

Responsibilities

• Oversee daily supervision of store outlets.
• Manage resources, stock, staff, and sales.
• Recruiting and appraising staff.
• Training and supervising staff.
• Managing budgets and financial records.
• Dealing with customer complaints and queries.
• Overseeing stock and pricing control.
• Maximizing profitability and productivity.
• Motivating staff to meet sales targets.
• Setting sales targets.
• Ensuring safety and health compliance.
• Preparing promotional displays and materials.
• Liaising with upper management.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamwork

Verbal communication

Numerical skills

IT skills

Enthusiasm

Executive skills

Problem-solving

Initiative

Lead by example

Job description

Store Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Chick-fil-A Roseville Vision, Mission, Values

Our Vision: To create remarkable memories by being the BEST company in the Roseville community.

Our Mission: Our Best is the Standard - Striving to be the BEST version of ourselves to create an excellent experience.

Our Core Values - B.E.S.T:

• Be Fun: Have a good time and make memories.
• Exercise Hard Work: Do the common things uncommonly well.
• Strive for Excellence: Work together as a team in a clean and fun environment to provide exceptional service.Take Ownership: Be faithful stewards of all that is entrusted to us.

Benefits:

• Flexible schedule and paid time off
• Health, dental, and vision insurance
• Employee discounts and other perks
• Opportunity for bonus pay

Responsibilities of a Store Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management
• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements
• Evaluating and speaking into customer experience for day-part
• Ensuring sales and catering systems are executed
• Providing accountability over food waste and labor management systems

Store Manager Job Requirements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Team-working skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.