PM Housekeeping Office Coordinator — Hotel Ops

The Hollywood Roosevelt; Los Angeles, Northern (CA, KY); Hybrid; USD 91,693,000 - 94,988,000; Full time

Job summary

The Hollywood Roosevelt is seeking a PM Housekeeping Office Coordinator to support the housekeeping office and ensure smooth departmental operations. The role requires coordinating staff schedules, logging guest requests, and maintaining clear communication across radios and emails.

Ideal candidates have hospitality experience, familiarity with the Alice system, and a proactive, customer-service oriented approach in a fast-paced hotel environment.

Qualifications

• Experience in hotel operations, especially housekeeping.
• Familiarity with the Alice system.
• Strong organizational and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Manage daily staff schedules and staffing needs.
• Track productivity and overtime for room attendants.
• Prepare daily room assignments and log guest requests.
• Log lost and found items and shift information in Alice.
• Ensure policies, safety procedures, and appearance standards are followed.
• Maintain clear communication via radios, emails, and pass-down books.

Skills

Highly organized

Detail-oriented

Proactive

Customer service

Clear communication

Multitasking

Tools

Alice system

Job description

The Hollywood Roosevelt is seeking a PM Housekeeping Office Coordinator to support the housekeeping office and ensure smooth departmental operations. The role requires coordinating staff schedules, logging guest requests, and maintaining clear communication across radios and emails.

Ideal candidates have hospitality experience, familiarity with the Alice system, and a proactive, customer-service oriented approach in a fast-paced hotel environment.