Evening Housekeeping Office Coordinator - Guest Experience

The Hollywood Roosevelt Hotel; Los Angeles (CA); On-site; USD 44,000 - 45,000; Full time

Job summary

The Hollywood Roosevelt Hotel is looking for a PM Housekeeping Office Coordinator in Los Angeles to support the Housekeeping department's office needs. You will manage daily staff schedules, track productivity and overtime, coordinate staffing, and log guest requests in the Alice system.

This role emphasizes organization, service, and clear communication with guests and staff. Experience with hotel operations and familiarity with the Alice system are preferred; a polished appearance helps

Qualifications

• Strong organizational and multitasking abilities in a fast-paced hotel environment.
• Excellent customer service and clear communication with guests and staff.
• Ability to manage schedules, productivity, and shift information.

Responsibilities

• Manage daily staff schedules and track productivity and overtime.
• Coordinate staffing needs and prepare daily room assignments.
• Log guest requests and shift information in the Alice system.
• Uphold hotel policies, safety procedures, and appearance standards.

Skills

Customer service

Communication

Organizational skills

Team coordination

Tools

Alice system

Job description

The Hollywood Roosevelt Hotel is looking for a PM Housekeeping Office Coordinator in Los Angeles to support the Housekeeping department's office needs. You will manage daily staff schedules, track productivity and overtime, coordinate staffing, and log guest requests in the Alice system.

This role emphasizes organization, service, and clear communication with guests and staff. Experience with hotel operations and familiarity with the Alice system are preferred; a polished appearance helps