Office Coordinator

The Hollywood Roosevelt Hotel; Los Angeles (CA); On-site; USD 44,000 - 45,000; Full time

Job summary

The Hollywood Roosevelt Hotel is looking for a PM Housekeeping Office Coordinator in Los Angeles to support the Housekeeping department's office needs. You will manage daily staff schedules, track productivity and overtime, coordinate staffing, and log guest requests in the Alice system.

This role emphasizes organization, service, and clear communication with guests and staff. Experience with hotel operations and familiarity with the Alice system are preferred; a polished appearance helps

Qualifications

• Strong organizational and multitasking abilities in a fast-paced hotel environment.
• Excellent customer service and clear communication with guests and staff.
• Ability to manage schedules, productivity, and shift information.

Responsibilities

• Manage daily staff schedules and track productivity and overtime.
• Coordinate staffing needs and prepare daily room assignments.
• Log guest requests and shift information in the Alice system.
• Uphold hotel policies, safety procedures, and appearance standards.

Skills

Customer service

Communication

Organizational skills

Team coordination

Tools

Alice system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Los Angeles, CA, US

Salary Range: $32.00 To $33.15 Hourly

PM-Office Coordinator - The Hollywood Roosevelt

Dating back to the Golden Era and located on the Hollywood Walk of Fame, The Hollywood Roosevelt is an iconic hotel that reflects classic Hollywood in every sense. Built in 1927, the hotel has played host to stars like Marilyn Monroe, Charlie Chaplin, and Clark Gable. Hollywood Roosevelt is a full-service lifestyle hotel providing guests a glimpse at Hollywood's storied past and offering travelers an experience of Hollywood that is authentic to its history and legacy. Experience our modern interpretation of a Hollywood original.

The PM Housekeeping Office Coordinator will effectively support the office needs of the Housekeeping department. The job duties require style and service attributes that are key to creating a positive guest experience.

What You'll Do

As the PM Housekeeping Office Coordinator, you will play a key role in keeping the department running smoothly. You will manage daily staff schedules, track room attendants’ productivity and overtime, coordinate staffing needs, and prepare daily room assignments. You will log guest requests, lost and found items, and shift information in the Alice system, while maintaining clear communication through radios, emails, and pass-down books. Additionally, you will ensure that all hotel policies, safety procedures, and appearance standards are consistently upheld, supporting both guests and your team.

In this role, you are directly contributing to a positive guest experience and the overall efficiency of the housekeeping department. Your efforts will ensure that rooms are clean and organized, staff is well-coordinated, and guest requests are handled promptly and professionally. By keeping the operation running smoothly, you help create an environment where both guests and employees feel valued, supported, and confident in the quality of service provided.

What We Are Looking For

We are looking for a highly organized, detail-oriented, and proactive individual to join our Housekeeping team as a PM Office Coordinator. The ideal candidate excels in customer service, communicates clearly with both guests and staff, and can efficiently manage multiple tasks in a fast-paced hotel environment. Experience with hotel operations, particularly housekeeping, and familiarity with systems like Alice are preferred. You are someone who can handle unexpected challenges with professionalism, prioritize work effectively, and maintain a polished, professional appearance while fostering a positive team environment.

Why The Hollywood Roosevelt

Join The Hollywood Roosevelt, an iconic Hollywood hotel, where you can grow professionally, be part of a high-performing team, and help create memorable experiences for every guest. Your work matters, and every day brings the chance to contribute to a world-famous, vibrant environment.