PM Front-of-House Leader: Close, Coach & Delight Guests

Chick-fil-A; Atlanta (GA); Vor Ort; USD 22.000 - 26.000; Vollzeit

Benefits dieser Stelle

Closed Sundays

Defined leadership path

Scholarship opportunities

Zusammenfassung

Chick-fil-A is looking for team members who want to grow from the floor to leadership. You will start as a Team Member and learn every front-of-house position, then transition to Coordinator training and lead PM shifts.

You will close the restaurant, own the last three hours of the night, and develop teamwork and guest experience skills. A structured leadership path is provided with real growth opportunities.

Qualifikationen

• Experience in customer service is preferred.
• Willingness to learn multiple restaurant roles and lead teams.

Aufgaben

• Learn and certify on every FOH position (Drive-Thru, Front Counter, Dining Room, Mobile and Delivery).
• Master the Recipe for Service and the Core 4 until second nature.
• Learn guest recovery and turn negative experiences into loyalty.
• Work closing shifts and perform correct close procedures.
• As Coordinator, run the PM shift and manage rushes while keeping speed and accuracy.
• Coach teammates on the floor with respect and develop the next leader.

Kenntnisse

Genuine warmth

Composure under pressure

Coaching leadership

Clear communication

Customer service mindset

Reliability and transportation

Jobbeschreibung

Chick-fil-A is looking for team members who want to grow from the floor to leadership. You will start as a Team Member and learn every front-of-house position, then transition to Coordinator training and lead PM shifts.

You will close the restaurant, own the last three hours of the night, and develop teamwork and guest experience skills. A structured leadership path is provided with real growth opportunities.