PM Center Store Lead - Multi-Department Ops

Festival Foods; Town of Salem (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Associate Discount 15%

Weekly pay

Premium pay on Sundays/holidays

Two-Week Scheduling

Vision & Dental Insurance

Parental leave

401(k) with company match

Job summary

Festival Foods in Wisconsin is seeking a Center Store Assistant Manager-PM to lead and support multiple departments—including Grocery, Frozen/Dairy, Natural & Organic, and Health & Beauty Care/GM—while flexibly shifting focus based on daily business needs and training associates to deliver exceptional guest experiences.

The role requires 2+ years of leadership in retail, deep knowledge of the grocery business, strong communication, safety awareness, and the ability to manage timekeeping and

Qualifications

• High School education or equivalent combination of education and experience.
• 2+ years of leadership experience in retail, grocery, warehouse, or restaurant.
• Thorough knowledge of the retail food business, especially non-perishable department operations.
• Familiarity with store operations and the ability to coordinate effectively with store and vendor teams.
• Ability to make timely and effective decisions, communicate effectively in a fast-paced environment, and manage a diverse team.
• Understanding of all safety requirements and company safety policies.
• Proper training and knowledge of equipment such as hand jacks, balers, forklifts, hand trucks, and trash compactors.

Responsibilities

• Lead and support Center Store departments, adapting based on daily business needs.
• Ensure Leadership Continuity Step in and lead teams in the absence of Center Store Manager(s), ensuring associates are supported and department standards are maintained.
• Train Associates Train, coach, and re-train new and current associates as needed to ensure high performance. Reinforce company culture, guest service, and performance expectations to all Center Store associates.
• Meet Department Standards Ensure all department standards, including inventory levels, pricing, and cleanliness, are met consistently. Observe sales floor and back stock conditions, taking action to address any areas of opportunity.
• Communicate and Collaborate Work with Store Director, department managers, and associates to exceed guest expectations.
• Verify Timekeeping Ensure accurate timekeeping and communicate any missing time, transferred hours, or schedule issues to HR.
• Provide Helpful Guest Service Assist with product location, special orders, and address guest questions, concerns or issues.
• Maintain Cleanliness Contribute to the cleanliness and organization of the department, including work areas, shelving, coolers, receiving, and the sales floor.
• Deliver Feedback Assist with writing and conducting performance reviews for department associates. Document violations of company policies/procedures and collaborate with management and HR to take corrective action, up to and including termination.
• Cashier Trained Ready to step in at the register, and/or support store closing procedures.
• Honor Commitments Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Support Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP and LEAPCare Care Coaches.
• The Center Store Assistant Department Manager-PM is a full-time position. The work schedule includes mornings, afternoons (mid-shift), evenings (with ability to support closing shift), weekends, and holidays.

Skills

Leadership

Retail knowledge

Communication

Safety awareness

Decision making

Education

High School education or equivalent

Tools

Hand jacks

Balers

Forklifts

Hand trucks

Trash compactors

Job description

Festival Foods in Wisconsin is seeking a Center Store Assistant Manager-PM to lead and support multiple departments—including Grocery, Frozen/Dairy, Natural & Organic, and Health & Beauty Care/GM—while flexibly shifting focus based on daily business needs and training associates to deliver exceptional guest experiences.

The role requires 2+ years of leadership in retail, deep knowledge of the grocery business, strong communication, safety awareness, and the ability to manage timekeeping and