PM Cashier

The Buttery; Malvern (Chester County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401k

PTO

Sick Time

Health/Vision/Dental Insurance

Food/Beverage Discounts

Job summary

The Buttery in Malvern is looking for a Cashier to be the central point of contact for guests while managing POS transactions with accuracy and efficiency. This role involves providing friendly service, handling payments, and maintaining clear communication with the kitchen. A passion for hospitality and 1+ years of customer-facing experience in a high-volume setting are preferred. We offer a dynamic work environment, career growth opportunities, and employee benefits like 401k and health insurance.

Qualifications

• 1+ year of experience in high-volume coffee or customer-facing role in food, beverage, or retail is preferred.
• Strong time management, organization, and communication skills.
• Genuine passion for hospitality with a commitment to delivering exceptional service.
• Team-oriented, self-motivated, positive attitude, and eagerness to learn.

Responsibilities

• Provide exceptional service by greeting guests and taking food and beverage orders.
• Handle cash, credit card, and digital transactions responsibly.
• Maintain communication with kitchen and bar teams for order accuracy.
• Demonstrate strong food knowledge by answering questions and making recommendations.
• Ensure a clean and organized front counter area remains welcoming.
• Monitor guest flow and wait times to keep lines moving efficiently.

Skills

Time management

Organization

Communication skills

Customer service

Job description

The cashier is the central point of contact for guests, guiding them through our food and beverage menus, sharing knowledge of the type of food we create, and ensuring every transaction is handled with accuracy and care. From managing cash and card payments to coordinating orders with the kitchen and keeping the front counter organized, you’ll help ensure service flows smoothly and efficiently.

We’re looking for someone who is detail-oriented, thrives in a fast-paced environment, and genuinely enjoys connecting with people while staying organized and focused.

We are currently looking to hire for our upcoming dinner service with shifts starting after 3pm. Full time and part time positions available.

Overview

The Cashier is responsible for providing accurate, efficient, and friendly service while managing all point-of-sale transactions at The Buttery. This person has strong knowledge of our food and beverage menu, especially made-to-order items, and confidently guides guests through the ordering process. They ensure orders are entered correctly, payments are processed accurately, and communication between the front-of-house and kitchen remains clear and timely.

The Cashier maintains an organized and welcoming counter area, supports overall front-of-house operations, and serves as a brand ambassador of The Buttery to ensure an exceptional guest experience and a positive team environment.

Responsibilities

Provide exceptional service by warmly greeting guests, accurately taking made-to-order food and beverage requests, and entering orders into the POS system with precision.

Handle all cash, credit card, and digital transactions responsibly, ensuring accurate cash drawer management, correct change distribution, and balanced registers at the beginning and end of each shift.

Maintain clear and consistent communication with kitchen and bar teams to ensure order accuracy, proper modifications, and timely service.

Demonstrate strong food knowledge by confidently answering questions about ingredients, preparation methods, and menu options, and by making thoughtful recommendations.

Maintain a clean, organized, and efficient front counter area, ensuring menus, receipt paper, and supplies are fully stocked and the space remains welcoming and orderly.

Monitor guest flow and wait times, helping to keep lines moving efficiently while maintaining a calm and hospitable presence.

Uphold service standards by collaborating with leadership to address guest concerns, reinforce quality expectations, and contribute to a respectful, team-oriented culture.

Qualifications

1+ year of experience in high-volume coffee or a customer-facing role in food, beverage, or retail is preferred.

Strong time management, organization, and communication skills, with the ability to stay focused and efficient in a fast-paced environment.

Genuine passion for hospitality, with a love for great food and drink and a commitment to delivering exceptional service.

Team-oriented and self-motivated, with a positive attitude, eagerness to learn, and willingness to support and uplift others.

What We Offer

Career Growth: Opportunities for professional development and career advancement as our cafe continues to expand.

Dynamic Work Environment: Work in a fun, supportive, and dynamic environment where we take our work seriously but have fun while we do it.

Employee Benefits: 401k, PTO, Sick Time, Health/Vision/Dental Insurance, Food/Beverage Discounts and more.

About Us

We believe in more than just serving exceptional food and drink- we believe in fostering a community where great people, comfort, and quality converge.

The Buttery is many things:

a great local eatery

the village bakery & patisserie

an exceptional specialty coffee shop

all wrapped in a unique retail environment

We are a communal gathering place that fosters care and warmth through great hospitality in our customers' lives. But most importantly, we are a collective of people coming together with a shared goal of building a healthy business through creating exceptional food and providing wonderful experiences.