Plumbing Service Technician — Growth & Flexible Hours

Rodenhiser Home Services, Inc.; Holliston (MA); Vor Ort; USD 55.000 - 125.000; Vollzeit

Benefits dieser Stelle

Career growth

Supportive team

Leadership respects your time

Zusammenfassung

Rodenhiser Home Services, Inc. is seeking skilled plumbers to diagnose and repair plumbing systems and guide customers toward informed buying decisions.

You will complete residential service calls, build customer rapport, and educate clients on finance options and maintenance plans while maintaining a clean, well-organized job site. A state license and clean driving record are required.

Qualifikationen

• Competent in the use of all tools and resources related to basic service calls.
• Knowledge of Plumbing codes and proper safety standards.
• Ability to explain technical information to non-technical customers.
• Ability to take timely action to solve problems using established policies and procedures.
• Ability to read and understand policy manuals, safety, rules, and procedures.
• Hold at least one state license or certification.
• Engaged in further technical development (i.e. Different disciplines and cross-training).
• Valid driver’s license and clean driving record.

Aufgaben

• Diagnose and repair plumbing systems and lead customers to informed, and confident buying decisions.
• Complete any plumbing residential service calls within their current area of expertise.
• Establish customer rapport to instill confidence in team and sell the right products and services.
• Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Ability to exceed minimum KPI goal.
• Successfully complete follow up calls.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Maintain a clean, organized job site and well inventoried truck.

Kenntnisse

Tools usage

Plumbing codes

Safety standards

Explain to customers

Problem solving

Policy manuals

Safety rules

Procedures

State license

Cross-training

Driver's license

Jobbeschreibung

Rodenhiser Home Services, Inc. is seeking skilled plumbers to diagnose and repair plumbing systems and guide customers toward informed buying decisions.

You will complete residential service calls, build customer rapport, and educate clients on finance options and maintenance plans while maintaining a clean, well-organized job site. A state license and clean driving record are required.