Drain Service Technician: Growth & Flexible Hours

Rodenhiser Home Services Inc.; Holliston (MA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) match

Career development

Product discounts

Job summary

Rodenhiser Home Services seeks a Junior Service Technician to lead customers to confident decisions based on proven drainage solutions. You will perform residential drainage service calls, build trust with homeowners, and advise on maintenance plans and financing options.

You will train with in-house experts, uphold safety standards, and collaborate with multiple departments to ensure high-quality service and timely, accurate documentation of jobs and invoices.

Qualifications

• Junior Service Technician capabilities demonstrated.
• KPI tracking and meeting KPI goals expected.
• Experience with plumbing service tools and equipment is preferred.

Responsibilities

• Lead customers to make informed decisions based on solutions provided.
• Complete residential drainage service calls within area of expertise.
• Establish rapport and educate customers on best finance options and maintenance plans.
• Explain replacement opportunities for aging or underperforming systems.
• Maintain organized, clean trucks and proper PPE; manage timesheets and invoices.
• Mentor apprentices and participate in trainings and team meetings.

Skills

Junior Service Technician abilities

Education

High School diploma or equivalent

Nexstar Service System training

Job description

Rodenhiser Home Services seeks a Junior Service Technician to lead customers to confident decisions based on proven drainage solutions. You will perform residential drainage service calls, build trust with homeowners, and advise on maintenance plans and financing options.

You will train with in-house experts, uphold safety standards, and collaborate with multiple departments to ensure high-quality service and timely, accurate documentation of jobs and invoices.