Plumbing Service Technician

Any Hour Group; Boise (ID); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly pay with incentives and bonuses

401(k) retirement with company match

Holiday pay, vacation pay, & paid time

Company events & parties

Job summary

MAGIC ELECTRIC, PLUMBING, HEATING AND AIR is seeking a Plumbing Service Technician to diagnose and repair residential plumbing issues with independence and care. You will inspect, repair and install fixtures, pipes and water heaters, document work, and communicate clearly with customers about options and preventive maintenance.

You may mentor apprentices on the job and collaborate with dispatch and managers.

Qualifications

• High school diploma or equivalent required.
• Plumbing trade school or technical training preferred.
• Journeyman license or state certification preferred.
• Strong diagnostic and repair knowledge of plumbing systems.

Responsibilities

• Diagnose and repair plumbing issues including leaks and clogs.
• Perform inspections and preventive maintenance.
• Document work, materials, and recommendations per codes.
• Communicate clearly with customers about diagnoses and options.
• Travel daily to residential and commercial sites.
• Assist and mentor apprentices and technicians.

Skills

Communication skills

Customer service

Independence

Time management

Education

High school diploma or equivalent

Plumbing trade school or technical training

Tools

ServiceTitan

Job description

MAGIC ELECTRIC, PLUMBING, HEATING AND AIR

Here at Magic Electric, Plumbing, Heating and Air our passion is providing an honest, team oriented, and FUN environment. We are a growing company because we believe technical skills can be taught but a persons attitude, character and integrity is what matters most! Our team commits themselves to giving our customers exceptional workmanship, extraordinary service, and professional integrity every day. We strive for 5 star service with our customers and recognize that great service starts with employees that love their career. At Magic, our employees come to work every day knowing they are surrounding themselves with teammates who push them to be their best. People often come to us looking for a job but stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Position Summary

As a Plumbing Service Technician, you'll diagnose and repair plumbing issues like leaks, clogs,
and faulty fixtures, working independently to get the job done right while giving customers clear,
honest information about their home. This position suits someone with real experience who's
ready to work on their own and mentor others coming up in the trade.

Key Responsibilities

• Diagnose and repair plumbing issues, including leaks, clogs, fixture replacements, pipe
  repairs, and water heater installations
• Perform inspections and preventive maintenance, testing water pressure, drainage, and
  system performance
• Document work performed, materials used, and recommendations, and ensure all work
  complies with plumbing codes, OSHA regulations, and company standards
• Provide clear, professional communication to customers about diagnoses, repairs, and
  options, educating them on preventive maintenance and upgrade opportunities
• Collect payments and maintain your truck inventory
• Collaborate with dispatch, service managers, and team members, supporting the training and
  mentoring of apprentices and technicians
• Maintain your tools, equipment, and vehicle in safe, clean, working condition

We Offer

• Weekly pay with incentives and bonuses
• 401(k) retirement with company match
• Holiday pay, vacation pay, & paid time off
• Company events & parties

Qualifications

Requirements

Education

• High school diploma or equivalent required
• Plumbing trade school or technical training preferred

Experience

• 3+ years of plumbing service experience preferred
• Journeyman plumbing license or state-required certification strongly preferred (may vary by
  location)
• Strong technical knowledge of plumbing systems, diagnostics, and repair practices

Licenses/Certifications

• Valid driver's license with clean driving record required

Knowledge, Skills, and Abilities

• Excellent communication and customer service skills
• Ability to work independently, manage time effectively, and complete jobs efficiently
• Proficiency with ServiceTitan or similar service management software preferred

Physical Demands and Conditions

• Lifting up to 75 lbs, bending, kneeling, crawling, climbing ladders, and standing for extended
  periods
• Work performed indoors and outdoors, including confined spaces or adverse conditions

Work Environment/Travel

• Field-based role with daily travel to residential and commercial customer sites
• May require evenings, weekends, or overtime depending on customer demand

Ability to pass background check and drug screening