Plumbing Service Technician

The Magic Team; Jerome (ID); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly pay

401(k) with company match

Paid time off

Health benefits

Company events

Job summary

Magic Electric, Plumbing, Heating and Air in Jerome, ID is seeking a Plumbing Service Technician to diagnose and repair plumbing issues on residential and commercial sites. You will work independently, provide clear information to customers, and maintain truck inventory.

Ideal candidates have 3+ years plumbing experience, a high school diploma, and possibly a Journeyman license; we offer weekly pay, 401(k) with company match, health benefits, and opportunities to mentor apprentices.

Qualifications

• High school diploma or equivalent required.
• Journeyman plumbing license or state certification preferred.
• Strong communication and customer service skills.
• Ability to work independently and manage time efficiently.

Responsibilities

• Diagnose and repair plumbing issues at residential/commercial sites.
• Perform inspections, maintenance, and preventive tasks.
• Document work, materials, and recommendations per codes and standards.
• Communicate clearly with customers about findings and options.
• Maintain tools, equipment, and vehicle in safe condition.
• Collaborate with dispatch and mentors for apprentices.

Skills

Communication

Customer service

Time management

Independence

Education

High school diploma or equivalent

Journeyman license (preferred)

Tools

ServiceTitan

Job description

Plumbing Service Technician# Plumbing Service TechnicianMagic Electric, Plumbing, Heating and Air (Twin Falls) - JEROME, ID 83338## OverviewPosition TypeFull TimeTravel PercentageUp to 25%## DescriptionMAGIC ELECTRIC, PLUMBING, HEATING AND AIRHere at Magic Electric, Plumbing, Heating and Air our passion is providing an honest, team oriented, and FUN environment. We are a growing company because we believe technical skills can be taught but a persons attitude, character and integrity is what matters most! Our team commits themselves to giving our customers exceptional workmanship, extraordinary service, and professional integrity every day. We strive for 5 star service with our customers and recognize that great service starts with employees that love their career. At Magic, our employees come to work every day knowing they are surrounding themselves with teammates who push them to be their best. People often come to us looking for a job but stay with us because they find a fulfilling career, room to grow, and opportunities to excel.Position SummaryAs a Plumbing Service Technician, you'll diagnose and repair plumbing issues like leaks, clogs, and faulty fixtures, working independently to get the job done right while giving customers clear, honest information about their home. This position suits someone with real experience who's ready to work on their own and mentor others coming up in the trade.Key Responsibilities • Diagnose and repair plumbing issues, including leaks, clogs, fixture replacements, pipe repairs, and water heater installations • Perform inspections and preventive maintenance, testing water pressure, drainage, and system performance • Document work performed, materials used, and recommendations, and ensure all work complies with plumbing codes, OSHA regulations, and company standards • Provide clear, professional communication to customers about diagnoses, repairs, and options, educating them on preventive maintenance and upgrade opportunities • Collect payments and maintain your truck inventory • Collaborate with dispatch, service managers, and team members, supporting the training and mentoring of apprentices and technicians • Maintain your tools, equipment, and vehicle in safe, clean, working conditionWe Offer • Weekly pay with incentives and bonuses • 401(k) retirement with company match • Holiday pay, vacation pay, & paid time off • Company events & parties • Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance## QualificationsRequirementsEducation • High school diploma or equivalent required • Plumbing trade school or technical training preferredExperience • 3+ years of plumbing service experience preferred • Journeyman plumbing license or state-required certification strongly preferred (may vary by location) • Strong technical knowledge of plumbing systems, diagnostics, and repair practicesLicenses/Certifications • Valid driver's license with clean driving record requiredKnowledge, Skills, and Abilities • Excellent communication and customer service skills • Ability to work independently, manage time effectively, and complete jobs efficiently • Proficiency with ServiceTitan or similar service management software preferredPhysical Demands and Conditions • Lifting up to 75 lbs, bending, kneeling, crawling, climbing ladders, and standing for extended periods • Work performed indoors and outdoors, including confined spaces or adverse conditionsWork Environment/Travel • Field-based role with daily travel to residential and commercial customer sites • May require evenings, weekends, or overtime depending on customer demandAbility to pass background check and drug screening