Plumbing Service Technician

Black Diamond Experts; Jerome (ID); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Weekly pay with incentives and bonuses

401(k) with company match

Paid time off

Company events & parties

Health benefits including medical, as:

Job summary

Magic Electric, Plumbing, Heating and Air in Jerome, ID is seeking a Plumbing Service Technician to diagnose and repair plumbing issues on residential and small commercial sites. You will work independently, provide honest information to customers, and mentor apprentices as needed.

The role requires 3+ years of plumbing service experience, a valid driver's license, and a journeyman certification if possible. Weekly pay and benefits are offered, with potential overtime based on demand.

Qualifications

• High school diploma or equivalent required.
• Plumbing trade school or technical training preferred.
• 3+ years of plumbing service experience preferred.
• Journeyman license or state-required certification strongly preferred.
• Valid driver's license with clean driving record.

Responsibilities

• Diagnose and repair plumbing issues, including leaks, clogs, fixture replacements, pipe repairs, and water heater installations.
• Perform inspections and preventive maintenance, testing water pressure, drainage, and system performance.
• Document work performed, materials used, and recommendations, ensuring compliance with codes and company standards.
• Provide clear, professional communication to customers about diagnoses, repairs, and options.
• Collaborate with dispatch and team members as needed.

Skills

Excellent communication

Customer service

Self-motivated

Time management

Education

High school diploma or equivalent

Plumbing trade school or technical training preferred

Tools

ServiceTitan

Job description

Plumbing Service Technician# Plumbing Service TechnicianMagic Electric, Plumbing, Heating and Air (Twin Falls) - JEROME, ID 83338## OverviewPosition TypeFull TimeTravel PercentageUp to 25%## DescriptionMAGIC ELECTRIC, PLUMBING, HEATING AND AIRHere at Magic Electric, Plumbing, Heating and Air our passion is providing an honest, team oriented, and FUN environment. We are a growing company because we believe technical skills can be taught but a persons attitude, character and integrity is what matters most! Our team commits themselves to giving our customers exceptional workmanship, extraordinary service, and professional integrity every day. We strive for 5 star service with our customers and recognize that great service starts with employees that love their career. At Magic, our employees come to work every day knowing they are surrounding themselves with teammates who push them to be their best. People often come to us looking for a job but stay with us because they find a fulfilling career, room to grow, and opportunities to excel.Position SummaryAs a Plumbing Service Technician, you'll diagnose and repair plumbing issues like leaks, clogs, and faulty fixtures, working independently to get the job done right while giving customers clear, honest information about their home. This position suits someone with real experience who's ready to work on their own and mentor others coming up in the trade.Key Responsibilities • Diagnose and repair plumbing issues, including leaks, clogs, fixture replacements, pipe repairs, and water heater installations • Perform inspections and preventive maintenance, testing water pressure, drainage, and system performance • Document work performed, materials used, and recommendations, and ensure all work complies with plumbing codes, OSHA regulations, and company standards • Provide clear, professional communication to customers about diagnoses, repairs, and options, educating them on preventive maintenance and upgrade opportunities • Collect payments and maintain your truck inventory • Collaborate with dispatch, service managers, and team members, supporting the training and mentoring of apprentices and technicians • Maintain your tools, equipment, and vehicle in safe, clean, working conditionWe Offer • Weekly pay with incentives and bonuses • 401(k) retirement with company match • Holiday pay, vacation pay, & paid time off • Company events & parties • Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance## QualificationsRequirementsEducation • High school diploma or equivalent required • Plumbing trade school or technical training preferredExperience • 3+ years of plumbing service experience preferred • Journeyman plumbing license or state-required certification strongly preferred (may vary by location) • Strong technical knowledge of plumbing systems, diagnostics, and repair practicesLicenses/Certifications • Valid driver's license with clean driving record requiredKnowledge, Skills, and Abilities • Excellent communication and customer service skills • Ability to work independently, manage time effectively, and complete jobs efficiently • Proficiency with ServiceTitan or similar service management software preferredPhysical Demands and Conditions • Lifting up to 75 lbs, bending, kneeling, crawling, climbing ladders, and standing for extended periods • Work performed indoors and outdoors, including confined spaces or adverse conditionsWork Environment/Travel • Field-based role with daily travel to residential and commercial customer sites • May require evenings, weekends, or overtime depending on customer demandAbility to pass background check and drug screening