Plumbing Service Technician

Magic Electric, Plumbing, Heating and Air; Jerome (ID); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

401(k) match

Paid time off

Company events

Health benefits

Job summary

Magic Electric, Plumbing, Heating and Air is seeking a Plumbing Service Technician to diagnose and repair plumbing issues in customers' homes and businesses. You will work independently, explain findings clearly, and provide options to fix leaks, clogs, and faulty fixtures while upholding safety and code compliance.

The role emphasizes reliability, strong communication, and the ability to mentor apprentices.

Qualifications

• High school diploma or equivalent required.
• Plumbing trade school or technical training preferred.
• 3+ years of plumbing service experience preferred.

Responsibilities

• Diagnose and repair plumbing issues, including leaks, clogs, fixture replacements, pipe repairs, and water heater installations.
• Perform inspections and preventive maintenance, testing water pressure and system performance.
• Document work performed, materials used, and recommendations; ensure compliance with codes and standards.
• Provide clear, professional communication to customers about diagnoses, repairs, and options.
• Collaborate with dispatch and team members; mentor apprentices and technicians.

Skills

Excellent communication

Customer service

Independent work

Time management

Education

High school diploma or equivalent

Plumbing trade school preferred

Tools

ServiceTitan

Job description

MAGIC ELECTRIC, PLUMBING, HEATING AND AIRHere at Magic Electric, Plumbing, Heating and Air our passion is providing an honest, team oriented, and FUN environment. We are a growing company because we believe technical skills can be taught but a persons attitude, character and integrity is what matters most! Our team commits themselves to giving our customers exceptional workmanship, extraordinary service, and professional integrity every day. We strive for 5 star service with our customers and recognize that great service starts with employees that love their career. At Magic, our employees come to work every day knowing they are surrounding themselves with teammates who push them to be their best. People often come to us looking for a job but stay with us because they find a fulfilling career, room to grow, and opportunities to excel.Position SummaryAs a Plumbing Service Technician, you'll diagnose and repair plumbing issues like leaks, clogs,and faulty fixtures, working independently to get the job done right while giving customers clear,honest information about their home. This position suits someone with real experience who'sready to work on their own and mentor others coming up in the trade.Key Responsibilities• Diagnose and repair plumbing issues, including leaks, clogs, fixture replacements, piperepairs, and water heater installations• Perform inspections and preventive maintenance, testing water pressure, drainage, andsystem performance• Document work performed, materials used, and recommendations, and ensure all workcomplies with plumbing codes, OSHA regulations, and company standards• Provide clear, professional communication to customers about diagnoses, repairs, andoptions, educating them on preventive maintenance and upgrade opportunities• Collect payments and maintain your truck inventory• Collaborate with dispatch, service managers, and team members, supporting the training andmentoring of apprentices and technicians• Maintain your tools, equipment, and vehicle in safe, clean, working conditionWe Offer• Weekly pay with incentives and bonuses• 401(k) retirement with company match• Holiday pay, vacation pay, & paid time off• Company events & parties• Health benefits including medical, dental, vision, life insurance, & long and short-termdisability insuranceRequirementsEducation• High school diploma or equivalent required• Plumbing trade school or technical training preferredExperience• 3+ years of plumbing service experience preferred• Journeyman plumbing license or state-required certification strongly preferred (may vary bylocation)• Strong technical knowledge of plumbing systems, diagnostics, and repair practicesLicenses/Certifications• Valid driver's license with clean driving record requiredKnowledge, Skills, and Abilities• Excellent communication and customer service skills• Ability to work independently, manage time effectively, and complete jobs efficiently• Proficiency with ServiceTitan or similar service management software preferredPhysical Demands and Conditions• Lifting up to 75 lbs, bending, kneeling, crawling, climbing ladders, and standing for extendedperiods• Work performed indoors and outdoors, including confined spaces or adverse conditionsWork Environment/Travel• Field-based role with daily travel to residential and commercial customer sites• May require evenings, weekends, or overtime depending on customer demandAbility to pass background check and drug screening