Plumbing Service Technician

Lancaster-Plumbing-Heating-Cooling-&-Electrical-; East Petersburg (Lancaster County); In loco; USD 52.000 - 83.000; Tempo pieno

Vantaggi offerti da questo lavoro

No overnight on-call

Supportive management

Company truck to take home

Service Titan technology

Referral program

Locally owned and family-operated (190

Employee appreciation events

Descrizione del lavoro

Lancaster-Plumbing-Heating-Cooling-&-Electrical- is seeking a skilled Service Plumbing Technician to join our team. As a Service Plumber, you will install, repair, and maintain residential plumbing systems, ensuring reliability and customer satisfaction.

The ideal candidate will have a strong work ethic, excellent problem-solving skills, and a commitment to providing exceptional customer service. On-site role with a limited on-call schedule and access to Service Titan software for digital

Competenze

• High school diploma or equivalent.
• Completion of a plumbing apprenticeship program or equivalent experience.
• Minimum 2 years experience as a service plumber.
• Strong knowledge of plumbing systems and equipment.
• Excellent problem-solving skills.
• Ability to work independently and as part of a team.
• Strong communication and customer service skills.

Mansioni

• Install, repair, and maintain residential plumbing systems.
• Diagnose and troubleshoot plumbing issues.
• Collaborate with team members to ensure timely completion of projects.
• Communicate with clients to understand their plumbing needs and provide solutions.
• Follow safety procedures and regulations at all times.
• Keep your company truck clean, inside and out.
• Keep your truck inventory up to date.
• Properly complete digital invoices and estimates. We use Service Titan, a leading software in the industry.
• Have and maintain a clean driving record.
• Maintain a clean and professional appearance.
• Provide a 5-star customer service experience.
• Participate in company-provided training, allowing you to grow and develop as a professional.
• Join a limited on-call schedule

Conoscenze

Plumbing knowledge

Customer service

Problem-solving

Team player

Independent worker

Formazione

High school diploma

Strumenti

Service Titan

Descrizione del lavoro

Description

We are seeking a skilled Service Plumbing Technician to join our team. As a Service Plumber, you will install, repair, and maintain plumbing systems for residential clients. The ideal candidate will have a strong work ethic, excellent problem-solving skills, and a commitment to providing exceptional customer service.

Responsibilities:

• Install, repair, and maintain residential plumbing systems
• Diagnose and troubleshoot plumbing issues
• Collaborate with team members to ensure timely completion of projects
• Communicate with clients to understand their plumbing needs and provide solutions
• Follow safety procedures and regulations at all times
• Keep your company truck clean, inside and out
• Keep your truck inventory up to date
• Properly complete digital invoices and estimates. We use Service Titan, a leading software in the industry
• Have and maintain a clean driving record
• Maintain a clean and professional appearance
• Provide a 5-star customer service experience
• Participate in company-provided training, allowing you to grow and develop as a professional
• Join a limited on-call schedule

Benefits:

• Medical insurance starts on the 1st of the month
• Dental insurance
• Vision insurance
• Life insurance paid by the company
• Short-term disability
• Paid time off - including vacation and 6 holidays
• 401k Plan with a company match
• Paid training

Perks:

• NO OVERNIGHT ON-CALL! Yes, you read that right...we respect and want you to have a life outside of work.
• Experienced, highly knowledgeable managers to support your success
• Company-supplied, take it home at night, super-cool company truck
• New technology, including iPad & access to integrated software, Service Titan
• Referral program
• Locally owned and family-operated company since 1904
• Employee appreciation activities & events throughout the year

Requirements

• High school diploma or equivalent
• Completion of a plumbing apprenticeship program or equivalent experience
• Minimum 2 years experience as a service plumber
• Strong knowledge of plumbing systems and equipment
• Excellent problem-solving skills
• Ability to work independently and as part of a team
• Strong communication and customer service skills