Plumbing Service Manager: Lead Growth, Coach Techs

Mr. Rooter® Plumbing; Michigan; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Free uniforms

Free food & snacks

Job summary

Mr. Rooter Plumbing in Michigan is seeking an experienced Plumbing Service Manager to lead the team, drive performance, and deliver exceptional customer experiences.

You will coach technicians, drive sales growth, and manage day-to-day operations, ensuring quality, ethics, and accountability across the service team.

Join a well-established brand with opportunities to grow, a team-first environment, and support for ongoing training to advance your leadership career.

Qualifications

• 5+ years of experience in the plumbing industry.
• Proven experience in management and sales leadership.
• Strong communication, coaching and interpersonal skills.

Responsibilities

• Drive sales growth and profit margins to meet targets.
• Coach technicians to improve sales skills, product knowledge, and customer service.
• Conduct ride-alongs to mentor and develop team members in real time.
• Manage day-to-day operations, ensuring efficient and effective team performance.
• Supporting technicians with on-site challenges and problem-solving.
• Delivering ongoing training and development programs.

Skills

Leadership

Coaching

Sales leadership

Communication

Tools

ServiceTitan

Job description

Mr. Rooter Plumbing in Michigan is seeking an experienced Plumbing Service Manager to lead the team, drive performance, and deliver exceptional customer experiences.

You will coach technicians, drive sales growth, and manage day-to-day operations, ensuring quality, ethics, and accountability across the service team.

Join a well-established brand with opportunities to grow, a team-first environment, and support for ongoing training to advance your leadership career.