Plumbing Service Manager: Lead a High-Impact Tech Team

American Vintage Home; Evanston (IL); On-site; USD 66,000 - 110,000; Full time

Benefits offered by this job

Top compensation up to $110,000

Company-Paid Insurance Premiums 100%

401(k) Retirement Savings with Match

Paid Time Off + Holidays + Birthday

Job summary

American Vintage Home in Evanston, Illinois seeks a results-driven Service Manager to lead, motivate, and inspire a high-performing team of technicians. One-on-one training with industry leaders is provided to help you excel in the role.

We value a people-focused leader who communicates the value of the trades, holds the team accountable, and delivers exceptional service. This position offers strong compensation, comprehensive benefits, and opportunities for growth in a stability-rich

Qualifications

• Minimum 5 years of management experience, preferably in a related home services field.
• Grounded, approachable leadership style with a people-first mindset.
• Proficiency in Microsoft Office (Excel, Word, Outlook)

Responsibilities

• Motivate and mentor technicians, creating personalized career development plans.
• Instill a sense of pride in the trades and demonstrate the value technicians bring to the company and customers.
• Hold the team and yourself accountable for achieving high-quality service and timely results.
• Act as the go-to resource for technician questions during and after hours.
• Monitor service calls to ensure excellence in execution and customer satisfaction.
• Conduct performance reviews, set measurable goals, and identify opportunities for growth.
• Manage ride-along and after-hours schedules effectively.
• Collaborate on hiring and onboarding to build a strong team.

Skills

Management

Leadership

Communication

Team mentoring

Tools

Microsoft Office

Job description

American Vintage Home in Evanston, Illinois seeks a results-driven Service Manager to lead, motivate, and inspire a high-performing team of technicians. One-on-one training with industry leaders is provided to help you excel in the role.

We value a people-focused leader who communicates the value of the trades, holds the team accountable, and delivers exceptional service. This position offers strong compensation, comprehensive benefits, and opportunities for growth in a stability-rich