Plumbing Service Manager

EMCOR Services Mesa Energy; Thousand Oaks (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA/FSA

Life insurance

Disability

401(k)

College Coach

Employee assistance program

Job summary

EMCOR Services Mesa Energy is seeking a senior Plumbing Service Manager to build and scale a commercial plumbing service division within a well-established mechanical service organization. This role combines hands-on plumbing expertise, people leadership, and business development acumen to drive profitable growth through service, repair, and maintenance work.

The Manager will establish processes, recruit and lead technicians, ensure safety compliance, and manage job costing and margins while

Qualifications

• 10+ years of progressive experience in commercial plumbing service, including leadership roles.
• 15+ years of hands-on technical plumbing experience in commercial/industrial environments.
• Journeyman or Master Plumber license preferred.
• Strong leadership, coaching, and communication skills.

Responsibilities

• Provide leadership for all plumbing service activities, including service calls, repairs, and preventive maintenance.
• Oversee dispatching and scheduling to ensure efficiency and labor optimization.
• Ensure monthly and contractual PM inspections are completed on schedule.
• Provide advanced technical support to field technicians.
• Recruit, hire, and onboard plumbing technicians as the division grows.
• Track and report service metrics including backlog and profitability.

Skills

Leadership

Coaching

Communication

Estimating

Service management software

Microsoft Office

OSHA 30

Plumbing systems knowledge

Education

High school diploma or GED

Associate degree or vocational/technical training

Tools

Service management software

Microsoft Office

Job description

We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems.

Job Summary

The Plumbing Service Manager is a senior operational leader responsible for building, launching, and scaling a commercial plumbing service division within an established mechanical service organization. This role combines hands-on technical expertise, people leadership, operational discipline, and business development acumen. The Manager will establish processes, recruit and lead technicians, ensure safety and quality, and drive profitable growth through service, repair, and maintenance work.

Essential Duties & Responsibilities

• Provide overall leadership and direction for all plumbing service activities, including service calls, repairs, and preventative maintenance.
• Oversee dispatching and scheduling of technicians (performed by Service Coordinator/Dispatcher) to ensure efficiency and labor optimization.
• Ensure monthly and contractual PM inspections are completed accurately and on schedule.
• Provide advanced technical support and troubleshooting assistance to field technicians.
• Perform site surveys for existing and prospective customers and define scope of work.
• Estimate, price, and prepare plumbing repair and small-project proposals for existing customers.
• Review job costing, labor utilization, material usage, and margins.
• Recruit, hire, onboard, and retain plumbing technicians as the division grows.
• Conduct performance evaluations, ride-a-longs, and skills assessments.
• Champion a safety-first culture and ensure OSHA and regulatory compliance.
• Conduct safety meetings, job hazard analyses, and field audits.
• Oversee inventory control for warehouse stock, service vehicles, and job sites.
• Develop and maintain vendor relationships to control cost and quality.
• Ensure cleanliness, maintenance, and readiness of service vehicles and tools.
• Serve as a key point of contact for plumbing service customers.
• Conduct customer visits, service reviews, and performance check-ins.
• Support new account development and cross-selling with mechanical service offerings.
• Assist in developing and executing the Plumbing Service Business Plan.
• Track and report service metrics including backlog, response times, labor utilization, safety, and profitability.

Qualifications

• High school diploma or GED, associate degree or vocational/technical training in Plumbing Technology, Construction Management, Mechanical Systems, or a related trade discipline or similar experience.
• 10 + years of progressive experience in commercial plumbing service, including leadership roles.
• 15+ years of hands-on technical plumbing experience in commercial or industrial environments.
• Journeyman or Master Plumber license preferred.
• Strong working knowledge of commercial plumbing systems including pumps, drains, underground piping, and domestic water.
• Demonstrated experience estimating and managing repair service work.
• Strong leadership, coaching, and communication skills.
• Proficiency with Microsoft Office and service management software.
• OSHA 30 or equivalent safety training preferred.

#Mesa

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success.

Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

Please review our Affiant .

Geographic Disclosure

Compensation Range

$120,000 - $150,000 per year

Benefits

• We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.