Plumbing Trade Manager Service

C&C Myers Heating, Cooling & Plumbing; Wando (SC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Weekly pay

Health, Dental and Vision Insurance

401k with company match

Paid vacation and holidays

Company issued take-home service truck

Job summary

C&C Myers Heating, Cooling Plumbing & Electric in South Carolina is seeking a Plumbing Manager to lead our plumbing service team, supervise activities, hire/train, and uphold a culture of value for customers. You'll oversee dispatch, scheduling, and performance reviews while driving service excellence.

The role focuses on operational leadership, payroll oversight, and ensuring quality service, with a emphasis on growing revenue and gross profit.

Qualifications

• 5+ years plumbing experience with 2+ years managing a plumbing team.
• Exceptional customer service skills and communication abilities.
• Ability to analyze data for trends and make informed decisions.

Responsibilities

• Supervise all Plumbing activities and lead the team.
• Hire, Train, and Lead Plumbing Team Members.
• Manage a P&L and hit revenue and gross profit targets.
• Oversee payroll, scheduling, and department operations.
• Maintain a positive work environment and uphold policies.

Skills

Leadership

Customer service

Data analysis

Communication

Time management

Tools

Office suite

Job description

Overview

C&C Myers Heating, Cooling Plumbing & Electricis the market leader in Plumbing, Electrical and HVAC. We are seeking a self-motivated individual to join our growing and dedicated Plumbing team as a Plumbing Manager!

Step into a pivotal leadership role with our dynamic team as a Plumbing Manager for C&C Myers. This exciting opportunity is perfect for a plumbing expert with a flair for management and a passion for driving sales. You will be at the helm of our operations, ensuring we deliver exceptional and efficient services that delight our customers. With your industry knowledge, you'll lead a team of professional service plumbers, manage resources, and propel our success. If you're a proactive problem solver with a proven track record in service management, we want to hear from you. Join us and elevate your career while steering our plumbing services to new heights!

What You'll Do:

• Supervise all Plumbing activities.
• Hire, Train, and Lead Plumbing Team Members
• Cultivate a dynamic, ethical Sales Culture that is hyper focused on delivering value to customers
• Manage a P&L; responsible for department hitting revenue and gross operating profit budget targets
• Conduct regular individual and departmental coaching and Performance Reviews
• Oversee department dispatchers and ensure right techs get sent to right calls
• Create technician work schedule
• Review and approve department payroll
• Handle all Customer related Requests, Concerns, etc.
• Create, Establish and Maintain a positive Work Environment
• Hold team accountable to company policies and procedures.

What You Need:

• At least 5 years of Plumbing experience, 2 years minimum managing a plumbing team
• Exceptional customer service skills
• Ability to analyze data for trends, devise creative solutions, exercise independent judgment, and make appropriate decisions that impact outcomes
• Keen ability to work accurately, efficiently, and manage multiple tasks
• Proven ability to gain the buy-in of teams to company values, safety procedures, and overall policies
• Must be familiar with using technology systems in an office environment.
• Excellent oral and written communication, interpersonal, and presentation skills.

What We Offer:

• Plenty of advancement opportunities
• Weekly pay
• Health, Dental and Vision Insurance
• Paid Life Insurance
• 401k plus a company match
• Paid vacation, company paid holidays and paid birthdays as well as paid parental leave
• New take-home service vehicles, fully stocked, company issued phones and tablets
• Employee referral bonuses
• Continued training and developmen