Plumbing Sales Specialist | Home Improvement Expert

Lowe's; Lancaster (Lancaster County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate discount

Track to the Trades

Job summary

Lowe's is looking for a Customer Service Associate to greet customers and help them find products and services for home improvement. You will engage with customers throughout the day, answer questions, and ensure customer needs are met.

Most of the time you will listen to customers, answer questions, and organize merchandise across departments. Responsibilities include assisting customers, stocking, processing orders and deliveries, and cross-training in other store areas to deliver top-notch

Qualifications

• 6 Months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology

Basic math

Tools

Smartphones/tablets

Job description

Lowe's is looking for a Customer Service Associate to greet customers and help them find products and services for home improvement. You will engage with customers throughout the day, answer questions, and ensure customer needs are met.

Most of the time you will listen to customers, answer questions, and organize merchandise across departments. Responsibilities include assisting customers, stocking, processing orders and deliveries, and cross-training in other store areas to deliver top-notch