Plumbing Operations & Revenue Leader

Call the B; Farmington (CT); Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Holidays

Career growth opportunities

Job summary

Call The Bee in Farmington, CT is hiring a Sales & Operations Manager to lead the residential plumbing division and drive both performance and revenue growth. You will oversee a team of licensed plumbers, coordinate daily workflow, ensure safety, and work with dispatch to maximize efficiency.

The role demands strong leadership, adherence to codes, and a focus on delivering top-tier customer service while pursuing continuous improvement and growth opportunities.

Qualifications

• Proven leadership experience in field teams.
• Strong operations knowledge and ability to support field teams.
• Familiarity with local plumbing codes and permit processes preferred.

Responsibilities

• Lead, manage, and support a team of licensed plumbers; set performance standards.
• Coordinate daily workflow; oversee installations and repairs; ensure codes and safety compliance.
• Identify opportunities for revenue growth and monitor KPIs to meet targets.
• Provide hands-on technical support and serve as a resource to the team.
• Ensure high-quality, timely, and respectful customer service.

Skills

Leadership

Operations management

Safety compliance

Customer service

Team development

Education

Plumber license (preferred)

Job description

Overview

Are you ready to lead a skilled team and drive operational and revenue growth at one of Connecticut's most respected home service companies?Call The Beeis hiring aSales & Operations Managerto lead our residential plumbing division. We’re looking for a proven leader who can elevate team performance and ensure best-in-class service for our customers.

Who We Are

Call The Bee is a trusted name in CT for residential plumbing services. We’ve built our reputation on quality, integrity, and long-term customer relationships. As we grow our plumbing division, we’re seeking a leader who shares our standards and is ready to take ownership of results.

Why Join Our Team

• Competitive compensation ($120,000 - $160,000 total compensation based on performance)
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Career growth opportunities within a stable and respected company

What You’ll Do

• Team Leadership:Lead, manage, and support a team of licensed plumbers. Set performance standards, enforce safety protocols, and foster a culture of accountability and professionalism.
• Operational Oversight:Coordinate daily workflow, oversee installations and repairs, and ensure compliance with all codes and safety regulations. Work closely with dispatch and office staff to maximize team efficiency.
• Revenue Growth:Identify areas for increased sales and profitability within plumbing operations. Monitor KPIs, manage team productivity, and ensure service targets are met or exceeded.
• Technical Excellence:Provide hands-on support in the field when needed. Serve as a technical resource for the team and ensure all work meets our quality standards.
• Customer Satisfaction:Ensure customers receive high-quality, timely, and respectful service. Proactively address concerns and lead the team in delivering a top-tier customer experience.
• Team Development:Recruit, train, and mentor plumbing staff. Build a positive team culture focused on growth, skill development, and retention.

What You Will Bring

• Proven leadership experience
• Strong operations knowledge and ability to support field teams
• Familiarity with local plumbing codes and permit processes, preferred
• Results-driven with a focus on efficiency, performance, and quality
• Valid driver’s license and clean driving record
• Plumber license preferred, not necessary

Join our team atCall The Beeand become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of theApex Service Partnersnetwork!

Pre-employment background check and drug screening may apply, subject to local laws.

Call The Beeis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted Min Pay Rate

USD $120,000.00/Yr.

Posted Max Pay Rate

USD $160,000.00/Yr.