Job Posting Title Plumbing Department Manager - Residential

Calltheb; Farmington (CT); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Career growth opportunities

Job summary

Call The Bee is seeking a Plumbing Manager to lead our residential plumbing division in Connecticut. You will guide a team of licensed plumbers, enforce safety standards, and drive service excellence while overseeing installations and repairs.

As a proven leader, you will focus on operational efficiency, revenue growth, and customer satisfaction, partnering with dispatch and office staff to maximize performance and quality.

Qualifications

• Proven leadership in residential plumbing.
• Strong knowledge of local plumbing codes and permit processes.
• Valid driver’s license and clean driving record.
• Master plumber license preferred.

Responsibilities

• Lead, manage, and support a team of licensed plumbers. Set performance standards, enforce safety protocols, and foster a culture of accountability and professionalism.
• Coordinate daily workflow, oversee installations and repairs, and ensure code compliance. Work with dispatch and office staff to maximize efficiency.
• Identify areas for increased sales and profitability within plumbing operations. Monitor KPIs, manage productivity, and ensure service targets are met.
• Provide hands-on support in the field when needed and serve as a technical resource for the team.
• Ensure customers receive high-quality, timely, and respectful service and lead the team in delivering a top-tier customer experience.
• Recruit, train, and mentor plumbing staff; build a positive culture focused on growth and retention.

Skills

Team Leadership

Operations Management

Revenue Growth

Technical Excellence

Customer Service

Team Development

Valid driver’s license

Master plumber license

Education

Master plumber license (or working toward one)

Job description

Overview

Are you ready to lead a skilled team and drive operational and revenue growth at one of Connecticut's most respected home service companies?Call The Beeis hiring aPlumbing Managerto lead our residential plumbing division. We’re looking for a proven leader who can elevate team performance and ensure best-in-class service for our customers.

Who We Are

Call The Bee is a trusted name in CT for residential plumbing services. We’ve built our reputation on quality, integrity, and long-term customer relationships. As we grow our plumbing division, we’re seeking a leader who shares our standards and is ready to take ownership of results.

Why Join Our Team

• Competitive compensation ($110,000 - $130,000+ based on performance)
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Career growth opportunities within a stable and respected company

What You’ll Do

• Team Leadership:Lead, manage, and support a team of licensed plumbers. Set performance standards, enforce safety protocols, and foster a culture of accountability and professionalism.
• Operational Oversight:Coordinate daily workflow, oversee installations and repairs, and ensure compliance with all codes and safety regulations. Work closely with dispatch and office staff to maximize team efficiency.
• Revenue Growth:Identify areas for increased sales and profitability within plumbing operations. Monitor KPIs, manage team productivity, and ensure service targets are met or exceeded.
• Technical Excellence:Provide hands‑on support in the field when needed. Serve as a technical resource for the team and ensure all work meets our quality standards.
• Customer Satisfaction:Ensure customers receive high-quality, timely, and respectful service. Proactively address concerns and lead the team in delivering a top‑tier customer experience.
• Team Development:Recruit, train, and mentor plumbing staff. Build a positive team culture focused on growth, skill development, and retention.

What You Will Bring

• Proven leadership experience in residential plumbing
• Strong technical knowledge and ability to support field teams
• Familiarity with local plumbing codes and permit processes
• Results-driven with a focus on efficiency, performance, and quality
• Valid driver’s license and clean driving record
• Master plumber license preferred (or working toward one)

Pre-employment background check and drug screening may apply, subject to local laws.

Call The Beeis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted Min Pay Rate

USD $110,000.00/Yr.

Posted Max Pay Rate

USD $130,000.00/Yr.