Plumbing Department Manager - Residential

Call The Bee!; Farmington (CT); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Career growth opportunities

Job summary

Call The Bee in Connecticut is hiring a Plumbing Manager to lead our residential plumbing division and drive operational and revenue growth. You will manage a team of licensed plumbers, ensure safety and code compliance, and partner with dispatch to maximize efficiency.

The ideal candidate brings proven leadership in residential plumbing, strong technical expertise, and a commitment to top-tier customer service. This role offers a path for growth within a respected, local home service company.

Qualifications

• Proven leadership experience in residential plumbing.
• Strong technical knowledge and ability to support field teams.
• Familiarity with local plumbing codes and permit processes.
• Results-oriented with focus on efficiency, performance, and quality.
• Valid driver's license and clean driving record.
• Master plumber license preferred (or working toward one).

Responsibilities

• Lead, manage, and support a team of licensed plumbers and set performance standards.
• Coordinate daily workflow, oversee installations and repairs, ensuring codes and safety compliance.
• Identify opportunities for revenue growth and monitor KPIs.
• Provide hands-on technical support as needed and maintain service quality.
• Foster customer satisfaction through timely, respectful service and strong team culture.
• Recruit, train, and mentor staff to drive growth and retention.

Skills

Residential plumbing leadership

Technical knowledge

Codes knowledge

Results-driven

Driver's license

Master plumber license

Job description

Are you ready to lead a skilled team and drive operational and revenue growth at one of Connecticut's most respected home service companies? Call The Bee is hiring a Plumbing Manager to lead our residential plumbing division. We're looking for a proven leader who can elevate team performance and ensure best-in-class service for our customers.

Who We Are

Call The Bee is a trusted name in CT for residential plumbing services. We've built our reputation on quality, integrity, and long-term customer relationships. As we grow our plumbing division, we're seeking a leader who shares our standards and is ready to take ownership of results.

Why Join Our Team

• Competitive compensation ($110,000 - $130,000+ based on performance)
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Career growth opportunities within a stable and respected company

What You’ll Do

• Team Leadership - Lead, manage, and support a team of licensed plumbers. Set performance standards, enforce safety protocols, and foster a culture of accountability and professionalism.
• Operational Oversight - Coordinate daily workflow, oversee installations and repairs, and ensure compliance with all codes and safety regulations. Work closely with dispatch and office staff to maximize team efficiency.
• Revenue Growth - Identify areas for increased sales and profitability within plumbing operations. Monitor KPIs, manage team productivity, and ensure service targets are met or exceeded.
• Technical Excellence - Provide hands-on support in the field when needed. Serve as a technical resource for the team and ensure all work meets our quality standards.
• Customer Satisfaction - Ensure customers receive high-quality, timely, and respectful service. Proactively address concerns and lead the team in delivering a top-tier customer experience.
• Team Development - Recruit, train, and mentor plumbing staff. Build a positive team culture focused on growth, skill development, and retention.

What You Will Bring

• Proven leadership experience in residential plumbing
• Strong technical knowledge and ability to support field teams
• Familiarity with local plumbing codes and permit processes
• Results-driven with a focus on efficiency, performance, and quality
• Valid driver's license and clean driving record
• Master plumber license preferred (or working toward one)

Join our team at Call The Bee and become part of a company that values both its customers and employees.

Pre-employment background check and drug screening may apply, subject to local laws.

Call The Bee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

USD $110,000.00/Yr.

USD $130,000.00/Yr.