Plumbing & HVAC Ops Leader — Service & Construction

CD&H, Inc.; Tulsa (OK); On-site; USD 80,000 - 110,000; Full time

Job summary

CD&H, Inc. is seeking an experienced Plumbing & HVAC Operations Manager to lead both service and construction activities. You will manage field personnel, coordinate work, and ensure profitable project execution across plumbing and HVAC tasks.

The role requires balancing fast-paced service with structured project workflows, maintaining accountability, productivity, and quality while driving revenue and controlling costs. A valid driver’s license and strong leadership are essential.

Qualifications

• 5+ years experience in plumbing and/or HVAC (commercial preferred).
• Proven experience managing crews and/or service technicians.
• Strong understanding of both service and construction workflows.
• Ability to read and interpret blueprints and specifications.
• Strong leadership, communication, and problem-solving skills.
• Experience with scheduling, manpower planning, and job costing.
• Valid driver’s license.

Responsibilities

• Oversee all plumbing and HVAC field employees, including service technicians, journeymen, apprentices, and foremen.
• Assign and coordinate manpower across service calls and construction projects.
• Hold employees accountable for performance, attendance, and preparedness.
• Train, mentor, and develop field staff; address performance issues directly.
• Manage scheduling and dispatch of service calls; ensure timely response and customer satisfaction.
• Monitor technician productivity, billable hours, and callbacks; review pricing and invoicing for profitability.
• Plan and coordinate manpower, materials, and equipment for projects; monitor job costs and progress.
• Coordinate with project managers, general contractors, and other trades; enforce safety and codes.

Skills

Leadership

Scheduling

Communication

Problem-solving

Read blueprints

Project coordination

Customer service

Safety compliance

Job description

CD&H, Inc. is seeking an experienced Plumbing & HVAC Operations Manager to lead both service and construction activities. You will manage field personnel, coordinate work, and ensure profitable project execution across plumbing and HVAC tasks.

The role requires balancing fast-paced service with structured project workflows, maintaining accountability, productivity, and quality while driving revenue and controlling costs. A valid driver’s license and strong leadership are essential.