Plumbing Field Leader: Lead & Elevate Our Tech Team

G.F. Bowman; Cleona (PA); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

No On-Call

Competitive Wages

Paid Time Off

Health Insurance for Employee

Dental and Vision Insurance

Life and Disability Insurance

401K Match and Employer Contribution

Incentive Pay

Holiday Pay

Continuing Education

Uniforms Provided

Trucks Dispatched from Home

Job summary

G.F. Bowman in the United States is seeking a Plumbing Service Field Leader to direct a team of field technicians and ensure high-quality service aligned with Nexstar Service System.

You will work closely with the Service Manager to provide leadership, training, and customer-focused support, driving operational success. The role requires 3 years of plumbing service experience, a valid driver's license, and a clean background.

Qualifications

• 3 years Plumbing Service experience.
• Must have valid driver's license.
• Must have a clean criminal background.
• Excellent communication skills and a positive attitude.

Responsibilities

• Direct and supervise Plumbing Field Technicians, ensuring quality service.
• Assist the Service Manager with coaching and ride-alongs for technicians.
• Provide training on technical skills, safety procedures, and company protocols.
• Support technicians during operating hours and after hours as needed.
• Manage warranty issues, callbacks, and troubleshooting to KPI targets.
• Onboard new Field Technicians and conduct ongoing training.
• Maintain proficiency and performance aligned with KPIs.
• Collaborate with dispatch teams to ensure department success.
• Provide various plumbing solutions and interact with customers to help.

Skills

Leadership

Plumbing operations

Customer service

Communication

Job description

G.F. Bowman in the United States is seeking a Plumbing Service Field Leader to direct a team of field technicians and ensure high-quality service aligned with Nexstar Service System.

You will work closely with the Service Manager to provide leadership, training, and customer-focused support, driving operational success. The role requires 3 years of plumbing service experience, a valid driver's license, and a clean background.