Plumbing Field Leader | Career Growth & Excellence

Veteran Air; Florida; In loco; USD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Medical, Dental, Vision & Life

Paid Vacation & Holidays

401(k) with Company Match

Profit Sharing

Career Growth Opportunities

Descrizione del lavoro

Veteran Air is seeking a Plumbing Field Supervisor to lead our plumbing service team, coaching technicians and delivering exceptional customer experiences.

The role focuses on improving department performance, achieving revenue goals, and fostering a culture of accountability, safety, and teamwork across dispatch, sales, installation, and warehouse. Join us to build a best-in-class service operation and advance your leadership career with a values-driven team.

Competenze

• 5+ years of residential plumbing experience.
• 3+ years of leadership or management experience.
• Strong customer service and team-building skills.
• Experience managing performance metrics and department goals.
• Proficient with service management software (ServiceTitan preferred).
• Excellent communication and problem-solving abilities.

Mansioni

• Lead, coach, and develop plumbing technicians.
• Drive department performance, profitability, and customer satisfaction.
• Monitor KPIs and implement strategies to achieve growth goals.
• Partner with dispatch, sales, installation, and warehouse teams to ensure seamless operations.
• Resolve escalated customer concerns professionally and effectively.
• Conduct regular training, coaching, and team meetings.
• Promote safety, accountability, and Veteran Air's core values.

Conoscenze

Leadership

Customer service

Communication

Problem-solving

Performance metrics

ServiceTitan experience

Strumenti

ServiceTitan

Descrizione del lavoro

Veteran Air is seeking a Plumbing Field Supervisor to lead our plumbing service team, coaching technicians and delivering exceptional customer experiences.

The role focuses on improving department performance, achieving revenue goals, and fostering a culture of accountability, safety, and teamwork across dispatch, sales, installation, and warehouse. Join us to build a best-in-class service operation and advance your leadership career with a values-driven team.