Plumbing Dispatcher

HireBus Inc.; Phoenix (AZ); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Full-time role

Room to grow

Supportive team

Job summary

Fast Layne Plumbing is hiring a full-time Plumbing Dispatcher in Phoenix, AZ, offering $50,000–$60,000 per year based on experience. You will manage the installation calendar, dispatch crews to residential and commercial jobs, and keep customers, technicians, and management in the loop using ServiceTitan.

You will coordinate schedules, confirm dates, ensure materials and permits are ready, and collaborate with installation managers and field staff in a fast-paced environment.

Qualifications

• Hands-on ServiceTitan experience is required.
• Dispatching or installation coordination experience in plumbing, HVAC, or home services is preferred.
• Knowledge of plumbing installs such as water heaters, repipes, and sewer replacements is a plus.

Responsibilities

• Schedule and coordinate residential and commercial plumbing installation projects.
• Dispatch installation crews and technicians to scheduled jobs efficiently.
• Manage scheduling, job assignments, customer information, and project updates in ServiceTitan.
• Confirm installation dates, arrival windows, and project details with customers.
• Ensure materials, equipment, permits, and job information are lined up before each install.
• Collaborate with installation managers, sales reps, and field techs to handle delays or changes.
• Schedule inspections, follow-up visits, and outstanding installation items.

Skills

ServiceTitan experience

Dispatch coordination

Plumbing knowledge

Job description

Fast Layne Plumbing is hiring a full-time Plumbing Dispatcher in Phoenix, AZ, paying $50,000 to $60,000 a year based on experience. You will run the installation calendar, dispatch crews to residential and commercial plumbing jobs, and keep customers, technicians, and management in the loop. Hands-on ServiceTitan experience is required.

Who You Are:

• You are highly organized and take ownership of a busy schedule from start to finish.

• You have hands-on ServiceTitan experience and can hit the ground running on day one.

• You bring dispatching or installation coordination experience in plumbing, HVAC, or home services.

• You know plumbing installs like water heaters, repipes, and sewer replacements.

• You communicate clearly in writing and on the phone, and stay professional and positive when plans change at the last minute.

• You make quick, sound decisions and work well independently in a fast-paced environment.

Who We Are:

• Fast Layne Plumbing is a growing residential and commercial plumbing company.

• We handle installation projects including water heaters, repipes, and sewer replacements.

• We are a supportive, team-oriented crew focused on getting every job done right.

What You Will Do Each Day:

• Schedule and coordinate residential and commercial plumbing installation projects.

• Dispatch installation crews and technicians to scheduled jobs efficiently.

• Manage scheduling, job assignments, customer information, and project updates in ServiceTitan.

• Confirm installation dates, arrival windows, and project details with customers.

• Make sure materials, equipment, permits, and job information are lined up before each install.

• Work with installation managers, sales reps, and field techs to handle delays, cancellations, and scheduling conflicts.

• Schedule inspections, follow-up visits, and outstanding installation items.

Why You'll Love Working Here:

• Pay is $50,000 to $60,000 a year based on experience.

• Full-time role with room to grow in an expanding plumbing organization.

• Supportive, team-oriented environment.

• Fast-paced, rewarding work where you play a key role in the success of our installation department.