Plumbing Dept Customer Service Pro | Growth & Benefits

Lowe's; Wilkesboro (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee 7

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate to greet customers, assist with home improvement needs, and ensure a positive shopping experience. You will help locate products, stock shelves, prepare merchandise, and support multiple departments as needed.

This role emphasizes friendly service, reliability, and customer-first problem solving. The position supports part-time or flexible schedules and offers benefits including health insurance options, tuition assistance, a company-matching 401(k)

Qualifications

• 6 months experience using a computer for input, access, modification or output of information.
• 6 months experience using common retail technology (smartphones, tablets).
• Reading, writing and basic arithmetic required.
• Able to perform duties with prolonged standing/sitting and other activities.
• Minimally lift 25 lbs unassisted or over 25 lbs with accommodation; team lifts may be used.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock replenishment and ensuring shelves are organized.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other store areas to enhance customer service.
• Prepare department merchandise based on customer needs (e.g., paint, pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer experience

Retail technology experience

Reading, writing, arithmetic

Prolonged standing/sitting

Lifting up to 75 lbs with assistance

Job description

Lowe’s is hiring a Customer Service Associate to greet customers, assist with home improvement needs, and ensure a positive shopping experience. You will help locate products, stock shelves, prepare merchandise, and support multiple departments as needed.

This role emphasizes friendly service, reliability, and customer-first problem solving. The position supports part-time or flexible schedules and offers benefits including health insurance options, tuition assistance, a company-matching 401(k)