Playtest Operations Producer: Labs, Scheduling & Player Insight

Wwshemi; Los Angeles (CA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Parental leave

401k match

Open paid time off

Job summary

Riot Games in Los Angeles is seeking a Playtest Operations Producer to lead the execution of playtests, coordinate across lanes, and ensure blockers are resolved before impacting research.

You will recruit players, set up playtest labs, and partner with researchers to integrate best practices while advocating for the players' voice in product development. Hybrid role, on-site several days weekly.

Qualifications

• 2+ years in a research operations or PM role.
• Experience with computer labs or complex AV setups.
• Excellent written and verbal communication.
• Ability to juggle multiple information streams in a fast-paced environment.
• Experience building roadmaps and schedules.
• Experience with Scrum and Agile.
• Experience with Jira, Miro, and Notion.

Responsibilities

• Serve as primary producer for assigned playtests, ensuring execution and accountability.
• Coordinate across partners to anticipate risks and resolve blockers.
• Recruit, screen, and engage players for local and international studies.
• Facilitate playtest labs, setting up devices and recording equipment.
• Manage deployment of shared resources and prioritize lab schedules across teams.
• Identify and resolve issues; drive process improvement across workflows.
• Organize productive meetings and ensure action items are driven to resolution.
• Collaborate with researchers to integrate best practices into playtests.

Skills

Ownership mindset

Communication skills

Project management

Cross-functional collaboration

Roadmap planning

Agile / Scrum

Multi-tasking

Problem solving

Education

Bachelor's degree

Tools

Jira

Miro

Notion

Lab equipment setup

Job description

Riot Games in Los Angeles is seeking a Playtest Operations Producer to lead the execution of playtests, coordinate across lanes, and ensure blockers are resolved before impacting research.

You will recruit players, set up playtest labs, and partner with researchers to integrate best practices while advocating for the players' voice in product development. Hybrid role, on-site several days weekly.