Playtest Operations Producer: Lead Global Lab Coordination

Riot Games; Los Angeles (CA); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Parental Leave

401k with company match

Flexible work schedules

Open PTO

Job summary

Riot Games in Los Angeles is seeking a Playtest Operations Producer to own playtest outcomes, coordinate with cross-functional teams, recruit players, and ensure labs run smoothly. You will also help set up labs, operate recording equipment, and drive process improvements across research studies.

The role is hybrid with on-site presence several days a week, offering opportunities to contribute to a wide portfolio of live and new products and to advance player-centric research at Riot.

Qualifications

• 2+ years of professional experience in a research operations or project management role.
• Experience coordinating lab-based playtests and studies.
• Strong written and verbal communication for technical and non-technical audiences.
• Ability to manage multiple information streams in a fast-paced environment.

Responsibilities

• Serve as the primary producer for assigned playtests, ensuring execution and accountability.
• Coordinate across partners, anticipate risks, and resolve blockers early.
• Recruit, screen, and engage players for local and international studies.
• Facilitate playtest labs, set up equipment, and ensure data collection.
• Manage shared resources and lab schedules across studies.

Skills

Research operations

Project management

Stakeholder coordination

Communication

Roadmapping & scheduling

Education

Bachelor’s degree in a related field

Tools

Jira

Miro

Notion

Job description

Riot Games in Los Angeles is seeking a Playtest Operations Producer to own playtest outcomes, coordinate with cross-functional teams, recruit players, and ensure labs run smoothly. You will also help set up labs, operate recording equipment, and drive process improvements across research studies.

The role is hybrid with on-site presence several days a week, offering opportunities to contribute to a wide portfolio of live and new products and to advance player-centric research at Riot.