Players Club Host: Guest Relations & Rewards

Jena Choctaw Pines; Dry Prong (LA); On-site; USD 30,000 - 42,000; Full time

Job summary

Jena Choctaw Pines is seeking a Players Club Host to create a welcoming atmosphere for guests. Under supervision, you will greet players, assist with services, and help build loyalty by collecting new Player Cards and ensuring accurate information in the Player Tracking System.

The role emphasizes neat appearance, timely service, and collaboration with team members. You will participate in meetings and training and work in a fast-paced casino environment.

Qualifications

• High School Diploma or GED.
• At least 1 year of customer service experience.
• Excellent PC and communication skills.
• Ability to write reports and business correspondence.
• Willing to work in a fast-paced casino environment.

Responsibilities

• Greet players in a friendly manner and provide assistance.
• Maintain accuracy of Player Tracking System information.
• Obtain new player cards and verify customer details.
• Promote customer service and positive relations.
• Perform duties as assigned.

Skills

Customer service

Public relations

Office equipment

Typing speed

Basic math

English proficiency

Education

High School Diploma or GED

Tools

Word

Excel

Windows OS

CRM systems

Job description

Jena Choctaw Pines is seeking a Players Club Host to create a welcoming atmosphere for guests. Under supervision, you will greet players, assist with services, and help build loyalty by collecting new Player Cards and ensuring accurate information in the Player Tracking System.

The role emphasizes neat appearance, timely service, and collaboration with team members. You will participate in meetings and training and work in a fast-paced casino environment.