Players Club Concierge

Table Mountain Casino Resort

Friant (CA)

On-site

USD 32,000 - 42,000

Full time

2 days ago

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Job summary

Table Mountain Casino Resort in Friant, CA is seeking a full-time Players Club Representative to educate guests about the Players Club, enroll members, redeem points, and promote casino promotions. You will greet guests, explain benefits, and assist with promotions on the casino floor.

The role requires excellent guest service, strong communication, and the ability to maintain confidentiality of sensitive information while supporting special events and promotions.

Qualifications

High school diploma or equivalent required.
Six (6) months of one-on-one customer service experience preferred.
Bilingual in English/Spanish or English/Asian languages is a plus.

Responsibilities

Provide exceptional guest service while building loyalty to Table Mountain Casino Player’s Club.
Greets guests and offers assistance, instruction, and advice on(slot machines).
Explain benefits and advantages of the Players Club; respond to guest questions.

Skills

Customer service

Communication

Interpersonal skills

Microsoft Office

Education

High school diploma

Tools

Word

Excel

Access

PowerPoint

Job description

The role requires excellent guest service, strong communication, and the ability to maintain confidentiality of sensitive information while supporting special events and promotions.

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