Player Services Cashier I - PT

Hollywood Casino Toledo; Toledo (OH); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

Hollywood Casino Toledo seeks a reliable cashier to join our guest-focused team. You will process cash transactions for casino guests and employees, maintain a balanced cashier’s station, enroll players in the Players Club, and comply with Title 31 regulations.

Requirements include a high school diploma or equivalent, 21+ years old, and at least one year of cashiering or heavy money handling experience. We offer day-one medical coverage, 401(k) matching, and an annual performance bonus.

Qualifications

• Must have high school diploma or equivalent.
• Minimum 21 years old.
• At least 1 year of cashiering and heavy money handling experience.

Responsibilities

• Interacting with internal and external guests following the guidelines of the Red-Carpet Customer Service Program.
• Maintaining balanced cashier's station.
• Processing cash transactions for casino customers and employees (including cashing TITO tickets, personal checks, travelers' checks, exchange currency and processing cash advances).
• Be knowledgeable and complying with Title 31 regulations.
• Enrolling patrons into Players Club, issue patrons Players Club cards, maintaining accurate player tracking information, and assisting the Marketing Department with all casino promotions.
• Working the main bank as assigned.
• Answering phone calls with proper phone etiquette.
• Complying with state, company, department policies and regulations.

Skills

Cash handling

Customer service

Communication

Compliance awareness

Education

High school diploma or equivalent

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position.

• day‑one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Interacting with internal and external guests following the guidelines of the Red-Carpet Customer Service Program
• Maintaining balanced cashier's station
• Processing cash transactions for casino customers and employees (including cashing TITO tickets, personal checks, travelers' checks, exchange currency and processing cash advances)
• Be knowledgeable and complying with Title 31 regulations
• Enrolling patrons into Players Club, issue patrons Players Club cards, maintaining accurate player tracking information, and assisting the Marketing Department with all casino promotions
• Working the main bank as assigned
• Answering phone calls with proper phone etiquette
• Complying with state, company, department policies and regulations

Requirements

• High school diploma or equivalent
• A minimum of 21 years of age
• A minimum of one year of cashiering and experience and/or heavy money handling experience
• Able to promptly and accurately follow instructions given by Supervisor or Manager
• Must qualify for licensing by Ohio Gaming Commission
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces