Player Services Main Banker - FT

Hollywood Casino Columbus; Columbus (OH); On-site; USD 28,000 - 42,000; Full time

Job summary

PENN Entertainment's Hollywood Casino Columbus location is seeking a detail-oriented Cashier to support the cashier department and ensure accurate funds handling in a fast-paced casino setting. You will process transactions, verify large cash activity, and assist other departments as needed while maintaining security and guest service standards.

Qualified candidates will have a high school diploma, strong math and computer skills (Excel), and the ability to work flexible shifts.

Qualifications

• Accurate cash handling and reconciliation of cashier transactions.
• Ability to work in a fast-paced casino environment.
• Must comply with gaming policies and security procedures.

Responsibilities

• Maintain accuracy in cashier department activity.
• Process Poker Room transactions and cash handling.
• Verify front line cashier transactions over $1,000 and hand-to-hand transfers.
• Balance and reconcile vaults and kiosks; ensure proper paperwork.

Skills

Cash handling

Attention to detail

Microsoft Excel

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Tools

POS systems

Cash handling equipment

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• The incumbent on this position is responsible for accurate accountability of the cashier department activity
• Performance in this position must be pleasant, efficient, an honest manner at all times
• Will also be responsible for accurately completing and updating electronic MTL/MIL and chip bank
• Accurately process Poker Room activity; verification of front line cashier transactions over $1,000.00; verification of hand-to-hand transactions between cashiers; conduct transactions with other departments as needed, in the absence of Supervisor or above
• This position must be able to perform Cashier duties as needed
• Understands department objectives , standards, and guidelines
• P ossess thorough knowledge of casino policies for all cashier areas
• Maintain security and accountability over all funds, to include chips, coins, tokens, cash currency, foreign cash currency and paperwork
• Observe and verify funds received and disbursed to other departments, guests and transactions between cashiers
• Verify all Cashier and Main Bank paperwork is accurately completed prior to sending to accounting/audit
• All internal customers must be treated with prompt, courteous and friendly service
• Be flexible with your schedule and be willing to assist in any cashiering area as needed and instructed to do so by Supervisor on duty
• Ensure accurate compliance with E-MTL/MIL paperwork and entry
• Process table fills and credits per requests
• Reconcile and fill Everi Cash Center Kiosks
• Process Poker Room transactions
• Perform check cashing transactions
• Thorough knowledge of the paid in/out guidelines
• Work with Vault to ensure timely process of buys
• Performs all other related duties as assigned
• Performance in this position must be pleasant, efficient, an honest manner at all times .
• Maintain security and accountability over all funds, to include chips, coins, tokens, cash currency, foreign cash currency and paperwork
• Observe and verify funds received and disbursed to other departments, guests and transactions between cashiers

BRING US YOUR BEST.

• Must be 21 years of age or older
• High school diploma or equivalent
• Attention to detail
• Must be proficient in Microsoft applications (Excel, Access, Word)
• Willing to learn and be adaptable
• Strong interpersonal skills
• Ability to work independently
• Ability to accurately identify and cash different denominations of gaming tokens, currency, chips, etc
• Ability to communicate effectively with patrons, subordinates and all levels of employees
• Understanding of property and department policies and procedures
• Accounting background helpful
• Accurately process Fast Cash Ticket Redemption, end of shift process
• Ability to handle multiple priorities in a fast-paced environment
• Work around moving equipment and non-toxic chemicals
• Willing to work various shifts and days off
• Knowledge of casino functionsAbility to work in an environment of various levels of noise and large crowds
• Ability to stand on feet for long periods of time shift
• All other duties as assigned
• Performance in this position must be pleasant, efficient, an honest manner at all times .
• Maintain security and accountability over all funds, to include chips, coins, tokens, cash currency, foreign cash currency and paperwork
• Observe and verify funds received and disbursed to other departments, guests and transactions between cashiers

Equal Opportunity Employer