Main Banker

PENN Entertainment, Inc.; Toledo, Northern (OH, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

PENN Entertainment, Inc. is seeking a Cashier at Hollywood Casino Toledo to support accurate cashiering operations and ensure secure handling of funds.

The role requires precision in processing cash, tickets, and transactions, with attention to detail and customer service excellence. Ideal candidates will be proficient with Microsoft Office, capable of independent work, and adaptable to a fast-paced casino environment.

Qualifications

• High school diploma or equivalent is required.
• Attention to detail and accuracy in handling funds.
• Proficiency with Microsoft Office applications (Excel, Access, Word).
• Willingness to learn and adapt in a fast-paced casino environment.
• Strong interpersonal and independent work skills.

Responsibilities

• Maintain accurate accountability of cashier department activity.
• Process cash transactions accurately and maintain security over funds.
• Perform front-line cashier doubles and large cash-out transactions.
• Balance shift cage paperwork for various departments.
• Handle functions of non-supervisory positions as needed by business demands.

Skills

Attention to detail

Strong interpersonal skills

Ability to work independently

Willing to learn and be adaptable

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Access

Microsoft Word

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Responsible for accurate accountability of the cashier department activity
• Performing in a pleasant, efficient, an honest manner at all times
• Will also be responsible for accurately completing and updating electronic MTL/MIL
• Accurately process all assigned activity; assisting with front line cashier doubles including by not limited to large cash out transactions and verification of hand-to-hand transactions between cashiers; conduct transactions with other departments as needed.
• This position must be able to perform all Cashier level I and II duties as needed
• Understanding department objectives, standards, and guidelines
• Knowledgeable of casino policies for all cashier areas
• Maintaining security and accountability over all funds, to include chips, coins, tokens, cash currency, foreign cash currency and paperwork
• Observing and verify funds received and disbursed to other departments, guests and transactions between cashiers
• Verifying all Cashier and Main Bank paperwork is accurately completed prior to sending to accounting/audit
• All internal customers must be treated with prompt, courteous and friendly service
• Flexible schedule and must be willing to assist in any cashiering area as needed when instructed to do so by the management on duty
• Ensuring accurate compliance of all paperwork and entry
• Processing table fills and credits per requests
• Processing Poker Room transactions
• Performing the duties of any non-supervisory position in player services as business demands require
• Performing check cashing transactions
• Thorough knowledge of the paid in/out guidelines
• Working with Team Members to ensure timely process of buys
• Balancing shift cage paperwork for Slots, Table games, Front Windows, and other miscellaneous departments

Requirements

• Current Player Services team member at Hollywood Casino Toledo
• High school diploma or equivalent
• Attention to detail
• Must be proficient in Microsoft applications (Excel, Access, Word)
• Willing to learn and be adaptable
• Strong interpersonal skills
• Ability to work independently
• Ability to accurately identify and cash different denominations of gaming tokens, currency, chips, etc
• Ability to communicate effectively with patrons, subordinates and all levels of employees
• Understanding of property and department policies and procedures
• Accounting background helpful
• Accurately process Fast Cash Ticket Redemption, end of shift process
• Ability to handle multiple priorities in a fast paced environment
• Work around moving equipment and non-toxic chemicals
• Willing to work various shifts and days off
• Knowledge of casino functions
• Ability to work in an environment of various levels of noise and large crowds
• Ability to stand on feet throughout shift
• All other duties assigned by Lead Cashier and above
• Performance in this position must be pleasant, efficient, an honest manner at all times.
• Maintain security and accountability over all funds, to include chips, coins, tokens, cash currency, foreign cash currency and paperwork
• Observe and verify funds received and disbursed to other departments, guests and transactions between cashiers
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces