Player Services Attendant

Twice; Scottsdale (AZ); On-site; USD 31,000 - 42,000; Full time

Job summary

Desert Highlands Association is seeking an enthusiastic Player Services Attendant to join our Golf Team. This full-time role offers steady hours and growth potential for outdoor service-oriented candidates.

Responsibilities include greeting members, assisting with range and carts, and maintaining cleanliness and safety on site, with training provided for specialized tasks. A clean drivers license and reliable work ethic are essential.

Qualifications

• High school diploma or GED required; entry-level experience acceptable.
• Basic knowledge of typical golf course operations.
• Age 19+, valid driver's license with a clean record.

Responsibilities

• Greet members and guests by name with a smile and maintain a friendly appearance.
• Ensure personal attire meets dress code guidelines and keep work area clean.
• Attend range throughout the day, set stations, and assist with club handling.
• Assist in valet/bag drop, cart staging, and starter/ranger duties as needed.
• Maintain safety practices and promote a safe working environment.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal communication

Reliability

Self-motivation

Education

High School Diploma or GED

Job description

Overview

Desert Highlands Association is seeking an enthusiastic Player Services Attendant to join our talented and fun Golf Team. This is a full-time position offering consistent hours throughout our busy season and beyond, with opportunities for continued growth. If you enjoy working outdoors, providing outstanding service, and being part of a dynamic team, this could be the perfect fit for you!

Experience Required

Qualifications and Skills

• High School Diploma or equivalent (GED). One to thee months related experience and/or training; or equivalent combination of education and
• Basic knowledge and understanding of typical golf course
• Age 19, valid Driver's License with a clean Motor Vehicle (3 years)
• Ability to physically lift and carry golf balls and range ball
• Ability to operate golf
• Present a positive, professional
• Must be self-motivated and customer service
• Strong interpersonal and communication
• Reliable and predictable
• Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing

Note: Some positions, such as Ranger, require CPR/First Aid and AED certification; training will be provided by Desert Highlands.

Desert Highlands is an EOE Desert Highlands is a No tolerance, Drug AND Alcohol -free Workplace Safety Sensitive Position.

Essential Responsibilities

Essential Functions:

• Treats all members, guests, and employees with respect. Maintains friendly appearance; greets Members and Guests by name with a smile.
• Ensures clothing is clean, pressed, and in good condition and overall attire and appearance meets dress code guidelines.
• Maintains cleanliness of work area.
• Keeps Supervisor promptly and fully informed of all problems or unusual matters of significance. Notifies management if replacement is needed.
• Practice Range - sample tasks include: Set stations with balls as described in the Operations Manual. Attend range throughout the day maintaining cleanliness. Send members to putting green five minutes prior to tee time .Clean golf clubs. Assist members with carrying clubs from range to cart. Pickup and break down range.
• Cart Barn - sample tasks include: Stage golf carts with golf bags. Maintain staging area, driving range, and practice area set-up. Cleans golf clubs, receive members at end of round, records finish time and reports it to the Golf Shop Cleans and maintains golf carts and cart barn area. Carries out starting and marshaling duties.
• Valet/Bag Drop - sample tasks include: Brings customer golf bags to golf cart. Parks vehicles (pull keys) in designated valet parking areas and retrieves vehicles on request. Loads and unloads golf bags in/out of vehicles.
• Starter - sample tasks include: Reviews a prepared list of golf course rules. Informs Members of any unusual conditions that exist on the course. Communicates with other Outside Service Staff to ensure that all players tee off at their scheduled times. Records Fee Structure and Transportation. Submit completed Tee Sheet to Golf Shop.
• Ranger - sample tasks include: Monitors all play on the golf course, with special attention to the area of pace play. Recommends possible solutions to customers concerning on course problems, especially pace of play. Report golf course play situation to the golf shop staff at regular intervals. Repair ball marks and fix divots as needed. Check water and ice stations and restock supplies as needed. Deliver messages to customers on the golf course.
• Responsible for maintaining a clean and safe working environment, with continual emphasis on promoting employee health and safety. Assists in training colleagues in proper safety techniques.
• Perform other duties as assigned.