Outside Service Attendant

Pebble Creek; College Station (TX); On-site; USD 16,531 - 22,041; Full time

Job summary

Pebble Creek in College Station, TX is seeking an Outside Services Attendant to deliver outstanding member and guest service. You will assist with bag handling, cart prep, range operations, and maintaining clean work areas, ensuring carts are ready for play.

The role emphasizes teamwork with golf operations, proper etiquette, safety, and reliable daily performance. Outdoor work, physical tasks, and weekend/holiday shifts may be required; a positive attitude and attention to detail are essential.

Qualifications

• Proven ability to provide excellent customer service in a club setting
• Strong communication skills for interacting with members, guests and staff
• Knowledge of golf etiquette, rules and best practices
• High attention to detail and reliability in daily tasks
• Positive attitude and commitment to outstanding service
• Attendance and flexibility to work weekends/holidays as needed

Responsibilities

• Assist golfers by loading/unloading bags and preparing them for play
• Answer questions and share golf etiquette guidance with members and guests
• Marshal carts, track usage, ensure carts are clean, maintained and inspected
• Keep cart barn, storage areas and practice facilities clean and organized
• Set up/stock practice areas and ensure readiness for daily use
• Collaborate with range attendants and starters for seamless service
• Complete daily assignments meeting club standards and safety guidelines
• Support management with additional tasks as needed
• Adhere to all club policies and maintain professionalism in interactions

Skills

Customer service

Communication

Golf knowledge

Attention to detail

Reliability

Positive attitude

Education

High school diploma or GED

Job description

Overview

The Outside Services Attendant is responsible for providing outstanding customer service to members and guests at the club. This position supports the golf operations team by assisting with essential outside services, such as bag handling, cart preparation, range operations, and maintaining the cleanliness of work areas. The attendant is responsible for staging and storing golf carts, ensuring they are clean, functional, and ready for use. Additionally, the role involves providing various golf-related services, ensuring a seamless and enjoyable experience for all golfers.

Experience Required

• Preferred high school diploma, GED, or equivalent.
• Prior experience in a similar role or strong knowledge of golf.
• Strong communication skills, with the ability to interact effectively with members, guests, and staff.
• Strong knowledge of golf etiquette, rules, and best practices.
• A positive attitude and commitment to providing outstanding service.
• High attention to detail and reliability.
• Primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity.
• Ability to sit, stand, walk, climb ladders, squat, kneel, reach, grasp, push, pull, twist, bend, lift and carry up to 100 lbs., talk, hear, and see.
• Adherence to attendance requirements as outlined in the weekly schedule.
• Flexibility to work additional hours as needed to meet position deadlines.
• Availability to work on weekends and/or holidays as required.

Essential Responsibilities

• Assist golfers by loading and unloading bags, preparing them for play, answering questions, offering golf course etiquette suggestions, and providing post-round support, including cleaning clubs and delivering them to cars as needed.
• Promote club events, course conditions, and relevant information to enhance the member/guest experience and ensure they enjoy all the amenities.
• Marshal carts in the staging area, track their usage, and ensure carts are cleaned, well‑maintained, and inspected for damage; report any issues to the Golf Shop.
• Maintain the cleanliness and organization of the cart barn, storage areas, practice facilities, and external spaces such as the parking lot and pro shop entrance, ensuring they are neat, safe, and free of debris.
• Set up and manage practice areas, ensuring they are stocked with equipment such as range balls and prepared for daily use.
• Collaborate with other golf operations staff, including range attendants, and starters, to ensure seamless, efficient service throughout the day.
• Complete daily assignments in designated areas, ensuring all tasks meet club standards, including maintaining work areas.
• Assist others as needed and take on additional tasks as assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices and comply with safety guidelines.
• Take initiative in personal and professional growth and maintain any required certifications relevant to the role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.