Assistant Golf Pro

Deserthighlandsscottsdale; Scottsdale (AZ); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Employee training programs

Opportunities for advancement

Access to club amenities

Job summary

A premier golf community in Scottsdale seeks a motivated individual to assist in facilitating daily golf operations, ensuring a high level of service to members and guests. Responsibilities include managing tee times, overseeing retail and tournament operations, and maintaining a clean and safe environment. Candidates should possess an Associate's degree, excellent interpersonal skills, and a valid driver's license. This role promises engagement in a service-oriented team that values community and excellence.

Qualifications

• Must present a positive, professional image
• Age 21 with a valid Driver's License
• Knowledge of golf course procedures

Responsibilities

• Assist in daily golf operations and member services
• Manage golf shop and outside operations staff
• Prepare for and assist in tournaments

Skills

Customer service orientation

Strong interpersonal skills

Communication skills

Education

Associate’s degree or equivalent experience

Job description

Overview

CAREERS AT DESERT HIGHLANDS GOLF CLUB/ASSOCIATION!

Explore all of the employment opportunities available at the premier residential golf community in Scottsdale, Arizona. Desert Highlands is a private residential golf community offering exceptional service to our exclusive members. Our employees are trained to be the finest, service-oriented team in the Club industry. We are more than just an employer; we are a family serving a family.

Mission: We provide exceptional experiences that instill pride in our community.

Vision: Desert Highlands strives to be recognized as the finest member owned club community in the Nation.

Core Values: Respect, Heritage, Dynamic, Community, Excellence, & Integrity

Primary Purpose: To assist in the facilitation of the daily golf operations which includes: maintaining a platinum level of service to members and guests; assist with management of outside operations staff; manage daily operations of the golf shop and golf course; Retail Inventory—help manage and physically count merchandise in an effort to successfully manage inventory levels; Tournament Preparation—prepare, organize and take part in tournaments and weekly events as assigned by the Director of Golf and Head Professional.

Essential Functions

1. Golf Shop Operations
   • Full knowledge of all opening and closing procedures of the golf shop
   • Assist in managing the daily tee sheet
   • Communicate with outside operations, starter, directional and player assistant of all changes
   • Assist membership in booking tee times through Club Essentials
   • Stay updated and current on all upcoming events scheduled throughout the year
   • Manage all aspects of directional when working in directional station
   • Ensure the group arrives from the range 8 minutes before their tee time
   • Ensure the group heads to the tee 3 minutes before their tee time
   • Manage the first tee when starting
   • Record the starting times, transportation choices, and cart numbers for all groups
   • Make groups aware of the standard of play policy
   • Manage the golf course for the enjoyment of all when working a player assistant shift
   • Greet all groups on golf course and keep detailed documentation of pace of play issues
   • Inform the Director of Golf of all issues that negatively impacted play
   • Assist in the management of golf shop supplies
   • Maintain and stock inventory of daily operation supplies for the golf shop including; gloves, golf balls, scorecards, tees, pencils, matches, ball marks, cart tags, proximities and tee sheets
   • Take precise and thorough phone messages; answer phones to proper standards
2. Retail Operations
   • Work with the Buyer in maintaining a neat and organized floor area
   • Assist in special ordering and shipment receiving on a daily basis
   • Assist with monthly inventory of all merchandise
   • Fold and hang apparel and refresh all displays throughout the day
3. Tournament Operations
   • Assist and become knowledgeable in all aspects of set-up operations including scoreboards, cart tags, proximities, staging area set-up and billing charging
   • Credit Book—check to make sure tournament winners are properly entered into the credit book with correct dates and description of event
   • Make proper copies of tournament results and enter into the correct files
   • Manage the tournaments and events assigned
   • Develop a break even Profit and Loss
   • Market the event ahead of time
   • Ensure the tee sheets are properly set up for the event
   • Ensure all jobs are assigned to staff for the event
4. Handicaps
   • Daily check all handicap computers to confirm their operational status
   • Receive all information: handicap cards, GHIN information
   • Update all course rating material and conversion material
   • Keep accurate records of all additions and deletions to the system
   • Charge and/or credit all additions and deletions to the system
   • Maintain complete knowledge of the handicapping system and all pertinent handicap information
5. Club Repair
   • Maintain and inventory all stock items necessary for in-house club repair work including; grips, tape, and fluids
   • Document and keep accurate records of all in house and out of house club repair work
   • Update all charges and credits for all club repair work
   • Keep club repair area neat, clean and organized at all times
6. Teaching Operations
   • Assist in all daily scheduling of lessons for all teaching assistants
   • Assist the Director of Instruction when needed
   • Restrict lesson time to times not scheduled for golf shop duty
   • Keep updated on times needed for clinics and group lessons
   • Ensure proper club fittings for Members
7. Miscellaneous Duties
   • Assume responsibilities of Head Golf Professional in his/her absence
   • Maintain playing ability and work to stay competent in all areas of your golf game
   • Restrict practice times for all times not scheduled for shop duty
   • Be prepared to fill in at all times in any capacity within the golf operations
8. Safety and Other
   • Responsible for maintaining a clean and safe working environment, with continual emphasis on promoting employee health and safety. Assists in training colleagues in proper safety techniques.
   • Perform other duties as assigned.

Required Qualifications

• Associate’s degree or one to two years related experience and/or training; or equivalent combination of education and experience
• Knowledge and understanding of typical golf course procedures
• Age 21, valid Driver’s License with a clean Motor Vehicle Record
• Reliable and predictable attendance
• Present a positive, professional image, clean and neat appearance
• Must be self-motivated and customer service oriented
• Strong interpersonal and communication skills
• Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards

Note: May require CPR/First Aid and AED certification; training will be provided by Desert Highlands.

Physical Demands & Work Environment

• Position is in a private residential and golf community in N. Scottsdale
• Must be able to frequently sit, stand, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, crawl, and walk
• Ability to lift up to 25 lbs, and to lift overhead and push/pull, move lighter objects
• Must be able to frequently stand, walk, sit and bend
• May require reaching above shoulder heights, below the waist or lifting as required to file documents, store materials, or arrange floor displays throughout the workday
• Proper lifting techniques required
• May include lifting up to 25 pounds for files, computer printouts or merchandise on occasion
• The employee is exposed to outside weather conditions including high temperatures
• The employee is occasionally exposed to moving mechanical parts
• The noise level in the work environment is usually quiet

This job description serves as a general overview of the job duties that this position requires.