Outside Services Attendant

Twice; Vista (CA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life insurance

Short-term and long-term disability

401(k) retirement savings plan

Generous paid time off

Job summary

Twice in Vista, CA is seeking an Outside Services Attendant to support golf operations by loading bags, prepping carts, and providing exceptional member and guest service. You will interact with guests, promote course information, and help maintain a welcoming environment.

The role requires outdoor work, physical stamina, and teamwork with range attendants, marshals, and staff to ensure smooth rounds and high service standards.

Qualifications

• High school diploma or equivalent preferred.
• Prior experience in a similar role or strong knowledge of golf.
• Strong communication skills with members, guests, and staff.
• Knowledge of golf etiquette, rules and best practices.
• Positive attitude and commitment to outstanding service.
• High attention to detail and reliability.
• Ability to work outdoors in extreme temperatures and humidity.
• Ability to lift and carry up to 100 lbs as needed.
• Attendance and flexibility for weekends/holidays.

Responsibilities

• Assist golfers by loading/unloading bags and preparing them for play.
• Provide post-round support including cleaning clubs and delivering them to cars.
• Promote club events and course conditions to enhance guest experience.
• Marshal carts, track usage, and report issues to the Golf Shop.
• Maintain cleanliness of cart barn, storage areas, and pro shop entrance.
• Set up and manage practice areas with range balls and equipment.
• Collaborate with golf operations staff to ensure efficient service.
• Complete daily assignments while keeping the Golf Shop stocked.
• Follow policies, procedures and safety guidelines.
• Maintain professionalism with members and staff.
• Take initiative in personal and professional growth and maintain certifications as needed.
• Attend daily briefings and required activities.

Skills

Customer service

Communication

Teamwork

Outdoor work

Education

High school diploma or equivalent

Job description

Overview

The Outside Services Attendant provides customer service to members and guests while supporting golf operations through bag handling, cart preparation, range operations, and maintaining clean, organized work areas. The role stages and stores golf carts, ensures they are clean and functional, and delivers golf-related services to create a seamless experience for golfers.

Reporting Structure: Reports to the Supervisor Outside Services.

Experience Required

• Preferred high school diploma, GED, or equivalent.
• Prior experience in a similar role or strong knowledge of golf.
• Strong communication skills with the ability to interact effectively with members, guests, and staff.
• Strong knowledge of golf etiquette, rules, and best practices.
• Positive attitude and commitment to providing outstanding service.
• High attention to detail and reliability.
• Ability to work primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity.
• Ability to sit, stand, walk, climb ladders, squat, kneel, reach, grasp, push, pull, twist, bend, lift, and carry up to 100 lbs.
• Adherence to attendance requirements in the weekly schedule.
• Flexibility to work additional hours as needed.
• Availability to work weekends and/or holidays as required.

Essential Responsibilities

• Assist golfers by loading and unloading bags, preparing them for play, answering questions, offering golf course etiquette suggestions, and providing post-round support including cleaning clubs and delivering them to cars.
• Promote club events, course conditions, and relevant information to enhance the member and guest experience.
• Marshal carts in the staging area, assign them to players, track usage, clean and inspect carts, and report any damage or issues to the Golf Shop.
• Maintain cleanliness and organization of the cart barn, storage areas, practice facilities, parking lot, and pro shop entrance.
• Set up and manage practice areas, ensuring they are stocked with equipment such as range balls and prepared for daily use.
• Collaborate with golf operations staff including range attendants, marshals, and starters to ensure efficient service.
• Complete daily assignments in designated areas while maintaining club standards and keeping the Golf Shop organized and stocked.
• Assist others as needed and take on additional tasks assigned by management.
• Follow company, club, and department policies, procedures, and safety guidelines.
• Maintain professionalism in interactions with members, colleagues, and staff.
• Take initiative in personal and professional growth and maintain required certifications relevant to the role.
• Address and resolve challenges using available resources and support club operations.
• Attend daily briefings and participate in required activities.

Benefits

• Medical, dental, and vision coverage for full-time team members.
• Life insurance.
• Short-term and long-term disability insurance.
• 401(k) retirement savings plan.
• Generous paid time off and leave programs.