PLAYER ASSISTANT

Foothills Golf Club; Phoenix (AZ); On-site; USD 18,000 - 26,000; Part time

Job summary

Foothills Golf Club in Phoenix, AZ, is hiring Player Assistants to help maintain pace of play and deliver friendly service on the course. You will marshal the course, greet players on the first tee, start players off at their tee times, and ensure course rules and cart guidelines are followed.

Responsibilities include restocking water and towels, inspecting restrooms, repairing divots, and aiding with cart returns while delivering top-notch guest service.

Qualifications

• Knowledge of and/or the ability to play the game of golf.
• Ability to operate golf carts safely and responsibly.
• Clear verbal communication with members and guests.
• Demonstrates a high level of customer service and attention to detail.

Responsibilities

• Marshal the golf course, monitor pace of play, and enforce course and cart rules.
• Greet players on the first tee and start players off at scheduled tee times.
• Check water coolers and restrooms; provide towels and water for ball washers.
• Ensure divots are replaced, ball marks repaired and sand traps raked.
• Assist with the return of carts and other duties as assigned.
• Maintain a solution-oriented attitude and meet customer service standards.
• Attend scheduled shifts on site and fulfill additional duties as directed.

Skills

Knowledge of golf

Operate golf carts safely

Verbal communication

Customer service orientation

Education

High School Diploma or GED

Job description

Description

Landscapes Golf Management and Foothills Golf Club are seeking Player Assistants for the upcoming golf season. This vital role is essential in ensuring an enjoyable and efficient experience for our guests by maintaining the pace of play and providing excellent service on the course.

The Foothills Golf Club truly represents what desert golf should be and caters to both power and course management-minded players. The par-72 Championship, links-style course, was designed by internationally acclaimed architects Tom Weiskopf and Jay Morrish. To learn more about Foothills Golf Club visit www.thefoothillsgc.com.

Our Values Bring Us Together; Our Expertise Sets Us Apart. We at LGM believe these values are instrumental to our daily operations. LGM Values: Do the Right Thing, Take Care of Each Other, Find a Way, Lead, Be the Best

To learn more about Landscapes Golf Management visit www.landscapesgolf.com.

JOB SUMMARY

Ensures that the golf course maintains a good pace of play. Monitors the play and attends to the service needs of golfers.

ESSENTIAL JOB FUNCTIONS

The essential functions include, but are not limited to the following:

1. Marshalls the golf course; drive the course, monitors pace of play and ensures all golfers are observing course and cart rules, talk to players and assist players when needed.
2. Greets players on the first tee. Checks receipts and provides guests with information relative to the course. Starts players off per their scheduled tee time.
3. Checks water coolers and refills if necessary. Inspects restrooms and restocks items as necessary. Provides clean towels and water for ball washers.
4. Ensures divots are replaced, ball marks repaired and sand traps are raked.
5. Assist with the return of carts.
6. Demonstrates a commitment to the work and success of the Company by being solution-oriented, having positive interactions with all team members and meeting customer service standards set by management.
7. Performs additional assignments per the direction of the club or Company managers.
8. Regular and punctual attendance on site for all scheduled shifts is required.

Requirements

KNOWLEDGE, SKILLS AND ABILITIES

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Knowledge of and/or the ability to play the game of golf.
2. Ability to operate golf carts in a safe manner
3. Must be able to communicate verbally to members.
4. Able to provide a high level of customer service with attention to detail

WORK HOURS AND CONDITIONS

Work hours may include early mornings and evenings on weekdays, weekends and holidays. Subject to inside and outside environmental conditions. May be exposed to inclement (non-threatening) weather, plant protection products, fertilizers, misdirected golf balls, and sharp and rapid equipment movement on a daily basis. Injury may result from exposure to the above if safety policies and practices are not properly followed.

EDUCATION AND EXPERIANCE

1. High School Diploma or GED
2. Previous experience in a customer service role preferred

PHYSICAL REQUIREMENTS

• Seeing and hearing: read documents, computer screen, answer phones, communicate in person 0-24%
• Standing and walking 0-24%
• Climbing, stooping, squatting and kneeling 0-24%
• Dexterity: utilizing phone, typing, writing and driving 50-75%
• Lift in excess of 25 pounds 0-24%

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description may be changed or updated at any time without notice.