Outside Services Attendant

Twice; Anthem (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical coverage

Life insurance

Disability insurance

401(k) retirement savings plan

Paid time off

Job summary

Twice Outside Services Attendant role supports golf operations by aiding golfers with bags, cart prep, range operations, and maintaining clean work areas. You will ensure carts are staged, clean, and ready for use, while delivering golf-related services for a seamless experience.

Responsibilities include assisting golfers, promoting club events and course conditions, marshalling carts, maintaining facilities, and coordinating with range attendants and staff to ensure top-notch member and guest

Qualifications

• High school diploma or equivalent preferred.
• Prior experience in a similar role or strong knowledge of golf.
• Strong communication skills with members, guests and staff.
• Knowledge of golf etiquette and rules.
• Positive attitude and commitment to outstanding service.
• High attention to detail and reliability.
• Ability to work outdoors in heat/cold and humidity.
• Lifting up to 100 lbs and physical stamina.
• Attendance reliability and flexibility for weekends/holidays.

Responsibilities

• Load/unload bags, prep for play, assist golfers and provide etiquette guidance.
• Promote events, course conditions and information to enhance guest experience.
• Marshal carts, track usage, ensure cleanliness and inspect for damage.
• Maintain cleanliness of cart barn, storage, practice areas, and pro shop entrance.
• Set up and manage practice areas with equipment and range balls.
• Collaborate with range attendants, marshals and starters for smooth service.
• Complete daily assignments per club standards and keep areas stocked.
• Assist others as needed and complete management-assigned tasks.
• Follow all policies, procedures, and safety practices.
• Maintain professionalism in interactions with members and staff.
• Attend daily briefings and participate in team success activities.

Skills

Communication

Positive attitude

Reliability

Attention to detail

Attendance & flexibility

Education

High school diploma or equivalent

Job description

Overview

The Outside Services Attendant provides customer service to members and guests while supporting golf operations through bag handling, cart preparation, range operations, and maintaining clean and organized work areas. The role ensures golf carts are staged, stored, clean, functional, and ready for use, while also delivering golf-related services that help create a seamless and enjoyable experience for golfers.

Experience Required

• Preferred high school diploma, GED, or equivalent.
• Prior experience in a similar role or strong knowledge of golf.
• Strong communication skills with the ability to interact effectively with members, guests, and staff.
• Strong knowledge of golf etiquette, rules, and best practices.
• Positive attitude and commitment to providing outstanding service.
• High attention to detail and reliability.
• Ability to work primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity.
• Ability to sit, stand, walk, climb ladders, squat, kneel, reach, grasp, push, pull, twist, bend, and lift/carry up to 100 lbs.
• Adherence to attendance requirements and flexibility to work additional hours as needed.
• Availability to work weekends and/or holidays as required.

Essential Responsibilities

• Assist golfers by loading and unloading bags, preparing them for play, answering questions, offering golf course etiquette suggestions, and providing post-round support including cleaning clubs and delivering them to cars as needed.
• Promote club events, course conditions, and relevant information to enhance the member and guest experience.
• Marshal carts in the staging area, assign them to players, track usage, and ensure carts are cleaned, maintained, and inspected for damage, reporting issues to the Golf Shop.
• Maintain cleanliness and organization of the cart barn, storage areas, practice facilities, parking lot, and pro shop entrance.
• Set up and manage practice areas, ensuring they are stocked with equipment such as range balls and prepared for daily use.
• Collaborate with other golf operations staff, including range attendants, marshals, and starters, to ensure efficient service.
• Complete daily assignments in designated areas while meeting club standards and keeping work areas and the Golf Shop organized and stocked.
• Assist others as needed and complete additional tasks assigned by management.
• Follow company, club, and department policies, procedures, and safety practices.
• Maintain professionalism and commitment to excellence in interactions with members, colleagues, and staff.
• Attend daily briefings and engage in required activities to support team success.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs