Player Rewards Club Specialist

Wheeling Island Hotel-Casino-Racetrack; Wheeling (WV); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health, dental, and vision insurance

401(k) with company match

Paid vacation days and holidays

Tuition reimbursement

Job summary

Wheeling Island Hotel-Casino-Racetrack is seeking full-time and part-time Player Club Representatives in Wheeling, West Virginia. In this role, you'll assist guests with the Player Rewards Program transactions, ensuring exceptional service.

We offer weekly pay, training, and a comprehensive benefits package, including health insurance and a 401(k). Candidates should be available to work evenings, weekends, and holidays. No prior experience is required, but a state gaming license is essential.

Qualifications

• No experience or diploma required.
• Ability to obtain and maintain a state gaming license required.
• Basic computer skills including word processing, spreadsheets, database and point-of-sale system preferred.

Responsibilities

• Provide information, cards, promotional items, and other rewards to program members.
• Update and enter member information into the database.
• Assist with the execution of games, contests, drawings, and give-aways.
• Maintain strict confidential guidelines in all customer interactions and records.
• Utilize active listening skills to defuse emotionally charged situations.

Skills

Active listening skills

Basic computer skills

Job description

Wheeling Island Hotel-Casino-Racetrack is seeking full-time and part-time Player Club Representatives in Wheeling, West Virginia. In this role, you'll assist guests with the Player Rewards Program transactions, ensuring exceptional service.

We offer weekly pay, training, and a comprehensive benefits package, including health insurance and a 401(k). Candidates should be available to work evenings, weekends, and holidays. No prior experience is required, but a state gaming license is essential.