Player Development Executive, Indiana

DraftKings; Indiana (PA); On-site; USD 88,000 - 111,000; Full time

Job summary

DraftKings in the United States is seeking a Player Development Executive to grow our VIP player base and deliver our signature VIP experience. You will drive net revenue through proactive sales tactics and promote outstanding services to new and existing VIP customers.

Work with internal teams to manage VIP programs, track performance, and ensure responsible gaming while building loyalty across the Indianapolis market.

Qualifications

• Build strong relationships with premier players in the Indianapolis area.
• 5+ years of experience in Gaming, Hospitality, Sales or Marketing.
• Passion for improving the player experience and promoting positivity.
• Proven ability to identify strategies that improve revenue and efficiency.
• Knowledge to increase revenues and control expenses.
• Thorough understanding of Sports Betting markets and related products.
• Must be able to obtain and maintain required State Gaming Licenses.

Responsibilities

• Develop and maintain strong relationships with premier players through services and loyalty.
• Drive VIP sales metrics, contributing to engagement, market share, and net revenue.
• Execute against all VIP policies and guidelines including responsible gaming.
• Compile and analyze data to identify trends to maximize player performance.
• Proactively offer solution-based suggestions to enhance the customer experience.
• Participate in the escalation process and work with internal teams for timely resolution.

Skills

Relationship building

Bachelor's degree in business/mark.

5+ years gaming/sales/marketing

Data analysis

Strategic thinking

Revenue optimization

Sports betting knowledge

Licensing knowledge

Education

Bachelor's degree in Business, Marketing or related field

Job description

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

Play a crucial role in the growth and development of our VIP player base. As a Player Development Executive, you'll drive net revenue through proactive sales tactics and promote outstanding services to new and existing VIP customers. You'll work closely with other internal teams and stakeholders to manage and deliver our signature VIP experience.

What You'll Do

• Develop and maintain strong relationships with premier players through providing services and building player loyalty.

• Drive key VIP sales metrics, contributing to customer engagement, market share, and net revenue.

• Execute against all VIP policies and guidelines, including responsible gaming policies.

• Compile and analyze data to identify trends to maximize player performance.

• Proactively offers solution-based suggestions to help enhance the customer experience.

• Participate in the escalation process and work with customers and other internal teams to provide a timely resolution.

What You'll Bring

• Ability to maintain a regular presence in the Indianapolis metropolitan market.

• Bachelor's Degree in Business, Marketing or related field and 5 years related experience in the Gaming, Hospitality, Sales, and/or Marketing industry.

• Passion for improving the player experience, problem-solving, and promoting positivity amongst the team.

• Demonstrated success in identifying and implementing strategies that improve operational efficiency.

• Knowledge and ability to increase revenues and control expenses.

• Thorough understanding of Sports Betting markets and other related products.

• Must be able to obtain and maintain required State Gaming Licenses.

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Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 88,400.00 USD - 110,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.