Player Assistant / Ranger

Twice; Naples (FL); On-site; USD 19,000 - 30,000; Full time

Job summary

Twice in Naples, FL is seeking a Golf Course Ranger to welcome players and help maintain a smooth pace of play on the course.

You will greet golfers, explain policies, answer questions, assist with lost items, and support other staff while ensuring a friendly, professional atmosphere. This outdoor role requires reliability and weekend/holiday flexibility, with golf etiquette knowledge being helpful but trainable.

Qualifications

• Outgoing, friendly personality with excellent communication and interpersonal skills.
• Strong customer service background; hospitality or golf experience preferred but not required.
• Ability to remain calm and professional in challenging situations.
• Knowledge of golf etiquette and rules is helpful but can be trained.
• Reliable, punctual, and able to work outdoors in varying weather conditions.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Greet golfers with a warm, professional, and welcoming attitude.
• Monitor pace of play throughout the course and encourage groups to maintain proper timing in a friendly and supportive manner.
• Provide clear, courteous communication when addressing course policies, rules, and etiquette.
• Offer assistance to players, including directions, course information, and answering questions.
• Assist with locating lost clubs, balls, or personal belongings as needed.
• Promote a positive atmosphere by engaging in polite and respectful conversation with members and guests.
• Serve as an ambassador of the golf course, ensuring players feel valued and respected.
• Report any maintenance, safety, or customer service concerns to management promptly.
• Support other golf operations staff as needed.

Skills

Outgoing

Customer service

Communication

Hospitality

Punctuality

Job description

Overview

The Golf Course Ranger plays a vital role in creating a welcoming and enjoyable golfing experience for all members and guests. This position is responsible for monitoring pace of play, enforcing course rules in a courteous manner, assisting golfers with questions or needs on the course, and providing exceptional customer service. The ideal candidate is friendly, outgoing, approachable, and able to build positive relationships with players while maintaining professionalism.

Key Responsibilities

• Greet golfers with a warm, professional, and welcoming attitude.
• Monitor pace of play throughout the course and encourage groups to maintain proper timing in a friendly and supportive manner.
• Provide clear, courteous communication when addressing course policies, rules, and etiquette.
• Offer assistance to players, including directions, course information, and answering questions.
• Assist with locating lost clubs, balls, or personal belongings as needed.
• Promote a positive atmosphere by engaging in polite and respectful conversation with members and guests.
• Serve as an ambassador of the golf course, ensuring players feel valued and respected.
• Report any maintenance, safety, or customer service concerns to management promptly.
• Support other golf operations staff as needed.

Qualifications

• Outgoing, friendly personality with excellent communication and interpersonal skills.
• Strong customer service background; previous experience in hospitality or golf is preferred but not required.
• Ability to remain calm and professional in challenging situations.
• Knowledge of golf etiquette and rules is helpful but can be trained.
• Reliable, punctual, and able to work outdoors in varying weather conditions.
• Flexible schedule, including weekends and holidays.

Physical Requirements

• Ability to operate a golf cart safely.
• Extended periods of standing and driving on the course.
• Light lifting of golf equipment or supplies as needed.